Are you licensed and insured?

Yes, the business is IICRC certified, bonded, and insured.

What is the typical cost for damages?

Cost varies depending on the scope of the project.

What should I do if I've had a flood?

Evacuate the area if necessary, locate the water source if safe, and call for assistance.

What steps should I take after a fire?

Evacuate the area immediately and contact emergency services, then reach out for restoration help.

How quickly should I hire a water mitigation company?

It is advisable to hire a qualified company within 1-2 hours of the incident.

Fire & Water Restoration Plus

Name: Fire & Water Restoration Plus
Address: 108 S Jackson Ave Ste. #106 - 205, Wylie, TX 75098, Wylie, TX, US
Telephone: +1972-455-8252

Reviews read through Oct 16, 2025 · Scored Aug 11, 2026 · 49 reviews read

108 S Jackson Ave Ste. #106 - 205, Wylie, TX 75098

972-455-8252

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64.8

DFW Pros score

4.8★ 53 reviews49 read in full

Best for: Quick emergency response, strong communication

Listing details verified today.

Fire & Water Restoration Plus distinguishes itself through effective communication and responsive service during emergencies, making it a solid choice for time-sensitive situations. However, they face challenges with service delays and navigating insurance processes, which may impact the overall customer experience. Balancing rapid response with project timelines is essential for potential clients to consider.

Ranked in: Best Water Damage Restoration in DFW

What reviewers consistently mention

Several reviewers describe effective communication throughout the restoration process, with updates and guidance provided at each step.
Many customers report satisfaction with the company's responsiveness during emergencies, often highlighting quick arrival times and immediate action on damage.

Watch out for

Several customers indicate delays in service, noting long wait times for project initiation, sometimes stretching months due to communication or insurance issues.
Multiple reviewers mention concerns about attention to detail, specifically regarding the assessment of damage and potential miscommunication about necessary repairs.
Some customers report a lack of proactive support when navigating insurance processes, suggesting that detailed assistance may not be assured.

How the reviews break down

4.8★ average from 53 Google reviews

5★
50 94%
4★
1 2%
3★
0 0%
2★
1 2%
1★
1 2%

Low ratings are rare here — 4% of reviews are one or two stars.

Services offered by Fire & Water Restoration Plus

Water Damage Restoration Service: This service includes 24/7 emergency response for water damage mitigation, ensuring thorough extraction and drying to prevent further issues.
Fire Damage Restoration Service: Services encompass fire and smoke damage restoration, focusing on cleanup and recovery to restore properties to pre-loss condition.
General Contractor: General contracting services cover a range of construction and remodeling projects, providing expertise from planning to execution.
Roofing Contractor: Roofing services include installation, repair, and maintenance, addressing various roofing needs with professional guidance and execution.