Ernie Williams Insurance Agency

Name: Ernie Williams Insurance Agency
Address: 917 N Hampton Rd Suite 205, DeSoto, TX 75115, DeSoto, TX, US
Telephone: +1972-200-7089

Reviews read through Jun 23, 2026 · Scored Aug 28, 2026 · 60 reviews read

917 N Hampton Rd Suite 205, DeSoto, TX 75115

972-200-7089

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72.6

DFW Pros score

4.9★ 75 reviews60 read in full

Best for: Personalized service, competitive pricing

Listing details verified 6 days ago.

Ernie Williams Insurance Agency is recognized for its friendly, supportive environment and knowledgeable staff, which many reviewers appreciate. Customers often commend the agency for its competitive pricing and personalized service, which helps them feel valued. However, some feel there are areas for improvement, particularly concerning billing practices and communication consistency across different agents.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Several customers highlight the friendly and helpful nature of the staff, stating they feel treated like family throughout their insurance experience.
Multiple reviews mention that agents promptly address questions and concerns, often providing insightful and thorough explanations of insurance options.

Watch out for

A number of reviewers express concerns about unexpected fees and the lack of secure transaction practices during the initial insurance setup.
Several customers report issues related to miscommunication about policy details and pricing, resulting in dissatisfaction and confusion.
A few reviewers mention inconsistent service quality, with experiences varying significantly between agents, leading to mixed feelings about overall service.

How the reviews break down

4.9★ average from 75 Google reviews

5★
73 97%
4★
1 1%
3★
0 0%
2★
1 1%
1★
0 0%

Low ratings are rare here — 1% of reviews are one or two stars.

Ernie Williams Insurance Agency provides information on various insurance options, including home and auto insurance. Clients can inquire about pricing and get answers to their questions regarding coverage and policies.

Services offered by Ernie Williams Insurance Agency

Insurance Agency: Offers a range of insurance options designed to protect various aspects of life and property.
Auto Insurance Agency: Provides coverage options for vehicles, addressing liability, collision, and comprehensive needs.
Health Insurance Agency: Facilitates health insurance plans that cater to individual and family healthcare requirements.
Home Insurance Agency: Delivers home insurance solutions to safeguard properties against damage and liability.
Insurance Company: Functions as a provider of diverse insurance products tailored to meet customer needs.
Life Insurance Agency: Offers life insurance policies aimed at financial protection for beneficiaries.
Renters Insurance Agency: Provides renters insurance to protect personal belongings and liability within rental properties.