Custom Outdoor Trends
Reviews read through Mar 31, 2025 · Scored Aug 28, 2026 · 55 reviews read
Best for: Quality design, solid construction, timely updates
Listing details verified 2 days ago.
Custom Outdoor Trends distinguishes itself by receiving praise for the quality of pool designs and construction, reflecting thorough communication during the project. However, issues related to post-installation support and delays represent a significant concern for potential customers. This indicates a mix of positive experiences paired with notable service shortcomings, which prospective clients should consider.
What reviewers consistently mention
Several reviewers report effective communication during the construction process, highlighting that project managers were proactive and responsive throughout.
Multiple customers commend the quality of the final pool installation, noting that the designs often exceeded their expectations and were executed with attention to detail.
Watch out for
Several reviewers express dissatisfaction with poor post-installation support, mentioning issues with warranty claims that were not addressed or ignored by the company.
Multiple customers report significant delays in project completion, citing timelines that extended over a year with inadequate updates from the company.
How the reviews break down
4.2★ average from 66 Google reviews
- 5★50 76%
- 4★4 6%
- 3★0 0%
- 2★1 2%
- 1★11 17%
18% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Custom Outdoor Trends
- Swimming Pool Contractor
This service includes comprehensive consultations, tailored designs, and high-quality construction to create custom swimming pools and outdoor environments.
- Pool Cleaning Service
Regular maintenance and cleaning services are offered to ensure pools remain clean, safe, and enjoyable for users throughout the season.
- Swimming Pool Repair Service
Repair services address various pool issues, utilizing trained staff to restore functionality and maintain the aesthetic appeal of the pool.
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