What does a rising pressure gauge indicate for my pool?

A rising pressure gauge suggests that the filter is effectively removing debris from the water.

Is there a cost for pool chemistry testing?

Pool chemistry testing is provided at no charge. Customers can receive a printout of necessary chemicals and are offered the option to purchase them.

Can you install a Coleman above ground pool?

Installation details for specific brands like Coleman are not available. It's advisable to check the manufacturer's warranty regarding partial burial.

What type of above ground pools do you sell?

Crown Pools offers Doughboy above ground pools, known for their capability to be partially or fully buried.

How can I ensure product support after purchasing a pool?

Purchasing from a local dealer is recommended for better product support and community support.

Crown Pools

Name: Crown Pools
Address: 705 E Main St, Allen, TX 75002, Allen, TX, US
Telephone: +1972-396-4970

Reviews read through Aug 2, 2026 · Scored Aug 15, 2026 · 65 reviews read

705 E Main St, Allen, TX 75002

972-396-4970

Visit Website

57.1

DFW Pros score

4.3★ 78 reviews65 read in full

Best for: Personalized service, knowledgeable staff

Listing details verified 9 days ago.

Crown Pools stands out for its knowledgeable staff who provide personalized service and a wide selection of pool supplies. While many customers appreciate the assistance and expertise offered, recurring concerns about inconsistent customer service and product issues affect overall satisfaction. Customers should weigh the likelihood of needing ongoing support against the reported staff engagement and inventory strengths.

Ranked in: Best Pool Repair in DFW

What reviewers consistently mention

Several customers report positive experiences with specific staff members, highlighting their helpfulness and knowledge in addressing pool-related inquiries and issues.
Multiple reviews note the variety of pool products and supplies available at Crown Pools, emphasizing the store's well-stocked inventory for various pool maintenance needs.

Watch out for

Repeated complaints highlight issues with customer service, including unhelpful staff responses and long wait times for estimates or assistance.
Several reviewers express dissatisfaction with post-sale service, specifically issues related to faulty products and delays in getting promised repairs or replacements.

How the reviews break down

4.3★ average from 78 Google reviews

5★
60 77%
4★
5 6%
3★
0 0%
2★
1 1%
1★
12 15%

17% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Crown Pools specializes in above ground pools and offers a range of pool supplies, including chemicals, parts, and water testing services. The staff is noted for their honesty and expertise in pool maintenance and repair.

Services offered by Crown Pools

Swimming Pool Contractor: Provides design and construction services for custom swimming pools, ensuring quality and client satisfaction throughout the process.
Hot Tub Store: Offers a selection of hot tubs with various features to meet different customer preferences and needs.
Swimming Pool Repair Service: Delivers repair services for swimming pools, addressing maintenance issues to extend the life of the pool.
Swimming Pool Supply Store: Stocks a range of pool supplies, including chemicals, equipment, and accessories for maintaining swimming pools.