Century Insurance Agency, Inc
Reviews read through Aug 25, 2026 · Scored Aug 28, 2026 · 140 reviews read
Listing details verified 6 days ago.
Century Insurance Agency stands out for its agents’ deep dedication to understanding clients' needs and providing tailored policy recommendations. Reviewers consistently report significant savings achieved through effective policy comparisons and bundling options. The agency's commitment to education and clear communication ensures clients feel informed and secure in their coverage choices. While there may be some delays during peak times, the overall sentiment reflects a strong trust in the agency's capabilities and customer care.
What reviewers consistently mention
Several reviewers highlight the proactive approach of agents, particularly Logan Helal, in identifying gaps in existing coverage and finding better policies, often resulting in substantial savings for clients.
Multiple customers describe the strong customer service provided by agents, noting their attentive communication and willingness to thoroughly explain policy details, which leads to informed decision-making.
Watch out for
A few reviewers indicate that navigating the insurance process can sometimes be time-consuming, particularly if there are complexities in individual cases, leading to delays in receiving final policy details.
Several customers mention that while service is highly rated, there can be discrepancies in response times during peak inquiry periods, which may lead to occasional frustrations.
How the reviews break down
4.7★ average from 92 Google reviews
- 5★84 91%
- 4★2 2%
- 3★0 0%
- 2★1 1%
- 1★5 5%
7% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
- Online appointments
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
Categories
Cities
Where Century Insurance Agency, Inc ranks
Request a quote from Century Insurance Agency, Inc
Not heard back within two business days? Tell us and we will chase it, and point you at other insurance agencys we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Insurance Agencies in Dallas-Fort Worth
View All- 69.6Freeway Insurance4.5★ (280)
Insurance Agency · Carrollton
Getting quotes from friendly staff, personalized service
- 81.4Five Star Insurance Group4.9★ (53)
Insurance Agency · Richardson
Responsive service, personalized insurance solutions
- 80.1Hempkins Insurance5.0★ (38)
Insurance Agency · Allen
Personalized service, efficient claims handling

