Brent Holtz - State Farm Insurance Agent
Reviews read through Jul 30, 2026 · Scored Aug 28, 2026 · 134 reviews read
Best for: Personalized insurance service, knowledgeable agents
Listing details verified 6 days ago.
Brent Holtz - State Farm Insurance Agent stands out for its commitment to personalized and attentive service, with multiple customers praising the clarity and thoroughness of insurance explanations provided by agents. The agency's focus on customer care creates a positive experience for clients, but concerns regarding billing practices and premium discrepancies reflect challenges that potential clients should consider. Overall, the combination of knowledgeable agents and a caring approach contributes to the agency's positive reputation.
What reviewers consistently mention
Several reviewers mention that the agents at this agency provide clear and thorough explanations of insurance options, making the process easy to understand. Agents like Garrison and Shaffer are specifically noted for their patient approach and attentiveness when addressing questions.
Multiple customers highlight the friendly and personalized service they received from various agents, including Brent and Bobby. They describe their experiences as stress-free and feeling genuinely cared for, with agents taking time to address individual needs.
Watch out for
Several reviewers express frustration with State Farm's billing practices, noting issues such as double charges and difficulties with policy cancellations. These concerns highlight a lack of satisfaction with the billing system beyond the agency itself.
Some customers report discrepancies related to insurance premiums, expressing concerns about unexpected increases in costs, particularly with renter's insurance. This has led to feelings of disappointment regarding the clarity of payment discussions.
How the reviews break down
4.9★ average from 649 Google reviews
- 5★627 97%
- 4★12 2%
- 3★2 0%
- 2★1 0%
- 1★7 1%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Brent Holtz - State Farm Insurance Agent
- Insurance Agency
Offers a variety of insurance coverage options to manage risks and protect personal and business assets.
- Auto Insurance Agency
Provides coverage options for vehicles to help protect against accidents and damages.
- Home Insurance Agency
Offers homeowners insurance to safeguard residences and personal property from various risks.
- Life Insurance Agency
Provides life insurance solutions to help secure financial support for beneficiaries.
- Motorcycle Insurance Agency
Offers specialized insurance coverage for motorcycles to protect against accidents and theft.
- Renters Insurance Agency
Provides renters insurance to protect personal belongings and liability for tenants.
- Online appointments
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
Frequently Asked Questions
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