Best Pool Builders in North Richland Hills
Reviews read through Aug 14, 2026 · Scored Aug 14, 2026 · 5 scored · 4 analyzed · 211 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 5 pool builders in North Richland Hills and have read 211 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Venue Pools | 66.4 | 4.9★ 77 | |
| 2 | Borden Pools | 61.9 | 4.3★ 83 | |
| 3 | Sky Blue Pools Inc | 60.7 | 3.9★ 81 | |
| 4 | Clear Blue Pools and Backyards | 55.9 | 4.3★ 6 | |
| 5 | Alpha Pools | 53.7 | 5.0★ 1 |
Venue Pools
Best for: Quality remodeling, excellent communication
Venue Pools is distinguished by its strong communication and responsiveness throughout the renovation process, which many customers appreciated. Their ability to deliver high-quality work within competitive pricing also sets them apart. However, issues with scheduling and drainage should be considered by potential clients. Overall, Venue Pools has cultivated a reputation for transforming outdoor spaces effectively, making them a viable choice for pool building and remodeling.
What reviewers consistently mention
Several reviewers highlight the excellent communication from the staff, with prompt responses and updates throughout the project. Multiple customers mention how Devin was available for questions during the renovation process, enhancing overall satisfaction.
Many customers express satisfaction with the quality of the work performed by Venue Pools, noting that the renovations exceeded their expectations. The craftsmanship and attention to detail in various pool projects were frequently commended.
Watch out for
Several reviewers express frustration over delays and poor scheduling. Complaints included consistent communication issues regarding work timelines and appointments, with some customers feeling misled about project completion dates.
Multiple customers noted concerns regarding drainage issues and the company's willingness to address them after installation. Reviewers advised involving drainage experts early in the process due to observed problems post-renovation.
Borden Pools
Best for: Dependable pool maintenance, responsive service
Borden Pools has a range of customer experiences, with a notable strength in maintenance services provided by specific technicians like Frankie and Jake, who are often praised for their professionalism and effectiveness. However, complaints about customer service and the behavior of company drivers may create reservations. Overall, those seeking reliable pool cleaning and maintenance may find value, but potential clients should weigh the mixed reviews regarding service interactions.
What reviewers consistently mention
Several reviewers note that Borden Pools technicians, particularly Frankie and Jake, demonstrate strong attention to detail and thoroughness during pool maintenance, ensuring pools are clean and well-maintained.
Multiple customers mention the responsiveness of Borden Pools, highlighting their quick communication and willingness to address issues promptly, even during busy periods.
Watch out for
Several reviewers express dissatisfaction with customer service, particularly referencing rude interactions with office staff and a lack of follow-up on service issues.
Multiple customers report aggressive behavior from company drivers, with several reviews detailing experiences of unsafe driving that raise concerns about the company's professional image.
Sky Blue Pools Inc
Best for: Dependable communication, quality repairs
Sky Blue Pools Inc ranks prominently due to a balance of positive impressions regarding their quality repairs and responsive staff, especially the owner. However, they struggle with consistent service reliability, as noted in multiple complaints regarding no-shows and communication lapses. This presents a trade-off for potential customers who may prioritize quality over dependable scheduling.
What reviewers consistently mention
Several reviewers note effective communication and responsiveness from the staff, particularly praising the owner, Kirk, for his attentiveness and willingness to address concerns.
Multiple customers report satisfaction with the quality of repair and renovation work, highlighting successful pool resurfacing and maintenance that met their expectations.
Watch out for
Several reviewers express repeated issues with service reliability, including no-shows for scheduled maintenance and unreturned phone calls over extended periods.
Many customers report dissatisfaction with the outcome of specific repairs, indicating that mistakes such as covering in-floor system heads during plastering were not handled well initially, leading to further issues.
Several reviews mention negative interactions with staff or unprofessional behavior, including complaints about rude customer service and poor communication.
Clear Blue Pools and Backyards
Best for: Clear communication, stress-free pool installation
Clear Blue Pools and Backyards stands out for its commitment to customer relationships and clear communication. Many reviews emphasize the friendly and knowledgeable staff who deliver a smooth and stress-free experience. However, complaints about initial communication and occasional delays indicate that prospective clients should be prepared for some inconsistencies.
What reviewers consistently mention
Several reviewers highlight a friendly and knowledgeable team that makes the pool building process smooth and stress-free. They appreciate the company's clear communication and commitment to customer satisfaction.
Multiple customers note the company's responsiveness, particularly praising specific team members for their patience in addressing questions and ensuring understanding throughout the project.
Alpha Pools
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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