Bill Brandes: Allstate Insurance

Name: Bill Brandes: Allstate Insurance
Address: 1340 S Main St Ste 200, Grapevine, TX 76051, Grapevine, TX, US
Telephone: +1817-481-2579

Reviews read through Aug 17, 2026 · Scored Aug 28, 2026 · 138 reviews read

1340 S Main St Ste 200, Grapevine, TX 76051

817-481-2579

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68.8

DFW Pros score

4.9★ 511 reviews138 read in full

Best for: Personalized service, knowledgeable agents

Bill Brandes: Allstate Insurance is noted for its effective communication and personalized service, especially from agent Valerie Simpson, who is frequently mentioned for her supportive approach. Customers appreciate her ability to secure competitive pricing and offer beneficial policy options. However, the agency faces challenges with response times and clarity in pricing, impacting overall customer satisfaction.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Several reviewers highlight prompt and effective communication, especially praising representative Valerie Simpson for her responsiveness and attention to customer inquiries.
Multiple customers note their satisfaction with the variety of insurance policies available and appreciate the ability to save money while maintaining adequate coverage options.

Watch out for

Several reviewers express frustration with slow response times and difficulty reaching agents, stating they often need to chase after requests and follow-ups.
Multiple customers report dissatisfaction with pricing transparency, specifically mentioning discrepancies in quotes provided and actual rates charged.
Several customers indicate concerns over inconsistencies in service and unmet promises regarding policy details and follow-ups.

How the reviews break down

4.9★ average from 511 Google reviews

5★
496 97%
4★
9 2%
3★
0 0%
2★
1 0%
1★
5 1%

Low ratings are rare here — 1% of reviews are one or two stars.

Bill Brandes: Allstate Insurance offers a range of insurance policies, including home insurance, and provides quotes tailored to individual needs. The agency focuses on responsive service and various discounts.

Services offered by Bill Brandes: Allstate Insurance

Insurance Agency: Offers a range of insurance products tailored to meet diverse customer needs.
Auto Insurance Agency: Provides auto insurance options designed to protect vehicles and drivers.
Home Insurance Agency: Delivers home insurance solutions to safeguard residences and personal property.
Insurance Company: Functions as an insurance provider with various coverage options for individuals and families.
Life Insurance Agency: Facilitates life insurance policies aimed at ensuring financial security for beneficiaries.
Motorcycle Insurance Agency: Specializes in motorcycle insurance to cover bikes and riders against various risks.
Renters Insurance Agency: Offers renters insurance to protect personal belongings within rented properties.