American Water Damage of DFW
Reviews read through Aug 11, 2026 · Scored Aug 28, 2026 · 139 reviews read
Best for: Fast response and knowledgeable technicians
Listing details verified 15 days ago.
American Water Damage of DFW ranks highly for its rapid response and knowledgeable technicians, which several customers appreciate in urgent situations. However, the business faces significant criticism for its pricing practices and customer service issues. Many reviews indicate a pattern of excessive charges and poor follow-up, with some customers feeling misled about costs. These conflicting experiences contribute to a mixed reputation, underscoring the need for potential clients to consider their options carefully.
What reviewers consistently mention
Several reviewers highlight a quick response time, often noting that crews arrive promptly to start mitigating water damage after initial contact.
Many customers appreciate the knowledge and professionalism of the technicians, citing clear communication about the work being done and assistance with insurance claims.
Watch out for
Multiple customers report excessive charges that do not align with the services performed, describing inflated prices and lack of transparency.
Several reviewers express frustration with poor communication and follow-up after the initial service, leading to unresolved issues and delays in repairs.
How the reviews break down
4.4★ average from 1,312 Google reviews
- 5★1,077 82%
- 4★45 3%
- 3★6 0%
- 2★12 1%
- 1★172 13%
14% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by American Water Damage of DFW
- Water Damage Restoration Service
This service includes comprehensive assessment and restoration of properties affected by water damage, utilizing advanced techniques and equipment.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
Categories
Cities
Where American Water Damage of DFW ranks
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