ALPA Insurance

Reviews read through Aug 12, 2026 · Scored Aug 28, 2026 · 67 reviews read

74.7
DFW Pros score
5.0 41 reviews67 read in full

Best for: Cost-effective insurance solutions with personal service.

Listing details verified 9 days ago.

ALPA Insurance stands out for its knowledgeable and friendly staff, particularly Leslie and Krystal, who are frequently mentioned for their ability to explain coverage and save customers money. Review patterns show a strong emphasis on personalized service and the agents' commitment to addressing clients' unique needs. While occasional delays and policy confusion have been noted, the overall sentiment is overwhelmingly positive.

What reviewers consistently mention

  • Several reviewers describe the staff at ALPA Insurance as knowledgeable and professional, with Leslie, Krystal, and other team members specifically noted for their ability to explain insurance options clearly. They made the process easy for customers to understand, enhancing their experience.

  • Multiple customers report significant savings on their insurance policies after consulting with agents at ALPA Insurance, especially highlighting the efforts of Krystal and Vanessa in finding competitive rates tailored to individual needs.

Watch out for

  • A few customers mention lengthy wait times when calling for assistance, indicating that responsiveness may occasionally be an issue during busy periods, which could delay service.

  • Some reviewers indicate confusion over policy details or quotes, suggesting that while agents strive for clarity, complexities in insurance offerings may still create misunderstandings.

How the reviews break down

5.0★ average from 41 Google reviews

  • 5
    40 98%
  • 4
    1 2%
  • 3
    0 0%
  • 2
    0 0%
  • 1
    0 0%

Low ratings are rare here — 0% of reviews are one or two stars.

Services offered by ALPA Insurance

Auto Insurance Agency

Offers a range of auto insurance options designed to provide coverage for vehicles and drivers.

Insurance Agency

Provides various insurance solutions tailored to meet individual and business needs.

Insurance Broker

Acts as an intermediary to help clients find suitable insurance policies from multiple providers.

Insurance Company

Delivers comprehensive insurance products across different categories to protect valuable assets.

Motorcycle Insurance Agency

Specializes in motorcycle insurance policies to ensure riders are adequately covered.

Renters Insurance Agency

Offers renters insurance to protect personal belongings within rental properties.

Wheelchair accessible entrance
Wheelchair accessible parking
Accepts credit cards

Cities

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