A1 Carpet Care and Disaster Services
Reviews read through Mar 19, 2026 · Scored Aug 11, 2026 · 65 reviews read
Best for: Emergency water damage response, professional carpet cleaning
Listing details verified 5 days ago.
A1 Carpet Care and Disaster Services stands out for its prompt response to emergencies, particularly in water damage situations. Reviewers frequently mention same-day service and the professionalism of the staff, contributing to a solid reputation in the community. However, reports of missed appointments and inconsistent cleaning results indicate areas for potential improvement, particularly in scheduling reliability.
What reviewers consistently mention
Several reviewers highlight prompt service, noting same-day responses for emergency situations, particularly after water damage incidents. Notably, multiple customers mentioned A1's quick arrival and effective handling of flood-related issues.
Multiple customers emphasize the professionalism and friendliness of the technicians. Reviewers reported satisfaction with how the staff conduct themselves, including clear communication during service and positive interactions.
Watch out for
Several reviewers express frustration with missed appointments and lack of communication. Customers reported unreturned calls and no-show issues, suggesting reliability concerns regarding scheduling.
A few customers noted dissatisfaction with cleaning results, mentioning increased stains or ineffective treatments after carpet cleaning. Some highlighted that expectations for dry times were not met.
How the reviews break down
4.9★ average from 78 Google reviews
- 5★75 96%
- 4★1 1%
- 3★0 0%
- 2★1 1%
- 1★1 1%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by A1 Carpet Care and Disaster Services
- Carpet Cleaning Service
This service includes thorough cleaning of carpets to remove dirt, stains, and allergens.
- Upholstery Cleaning Service
Upholstery cleaning focuses on deep cleaning various fabrics to enhance appearance and prolong life.
- Water Damage Restoration Service
Water damage restoration involves extraction of water and drying to prevent further damage to carpets and flooring.
- Wood Floor Refinishing Service
Wood floor refinishing restores the surface of hardwood floors, enhancing their durability and appearance.
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