A-MAX Auto Insurance
Reviews read through Jul 8, 2026 · Scored Aug 28, 2026 · 96 reviews read
Best for: Customer service, competitive pricing
Listing details verified 4 days ago.
A-MAX Auto Insurance is recognized for its friendly and helpful staff, with several customers praising specific agents for providing excellent service and support. However, a significant number of reviewers report negative experiences related to rude customer service and billing issues, indicating a mixed overall reputation. This balance suggests that while many customers have positive interactions, persistent complaints about service quality must be considered.
What reviewers consistently mention
Several reviewers highlight friendly and helpful staff, particularly noting individuals like Cynthia and Margarita for their attentive service.
Watch out for
Multiple customers report poor customer service experiences, describing staff as rude and unhelpful.
Several reviewers mention issues with misleading billing practices, including surprise fees and difficulty in canceling policies.
How the reviews break down
3.8★ average from 122 Google reviews
- 5★72 59%
- 4★12 10%
- 3★4 3%
- 2★5 4%
- 1★29 24%
28% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Accepts credit cards
Cities
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