Best Real Estate Agencies in Rockwall
Reviews read through Aug 12, 2026 · Scored Aug 28, 2026 · 5 scored · 5 analyzed · 233 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 5 real estate agencies in Rockwall and have read 233 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | M&D Real Estate | 81.0 | 4.8★ 231 | |
| 2 | The Matteson Group at Coldwell Banker Apex, Realtors® | 72.8 | 5.0★ 35 | |
| 3 | Piper Creek Realty | 68.1 | 5.0★ 34 | |
| 4 | Rod Holland Real Estate, Keller Williams | 61.1 | 4.9★ 7 | |
| 5 | Ebby Halliday Realtors | 57.2 | 4.7★ 25 |
M&D Real Estate
Best for: Knowledgeable agents, complex transactions
M&D Real Estate is distinguished by its knowledgeable agents, especially Chase Crawford, who receives consistent praise for his dedication and communication skills during intricate transactions. However, the company faces notable criticism regarding communication lapses in certain casework and management practices, which are areas for improvement. Overall, the firm is well-regarded for its customer service and ability to navigate both buying and selling processes efficiently.
What reviewers consistently mention
Several reviewers highlight the knowledge and professionalism of Chase Crawford in navigating complex transactions, particularly in challenging markets. His commitment to clear communication and strategic guidance was noted by multiple clients.
Multiple clients express satisfaction with the customer service provided by agents like Tess Stephenson and Shameka Smith. Reviewers describe their agents as attentive, patient, and supportive throughout the home buying or selling process.
Watch out for
Several reviewers report poor communication from agents like Julie Garcia, stating they had difficulty receiving timely updates even while under contract. This led to frustration and a feeling of neglect during the process.
Multiple customers express dissatisfaction with the management practices of M&D, particularly regarding unresolved maintenance issues and perceived unethical treatment. These complaints indicate a need for improved responsiveness to tenant concerns.
The Matteson Group at Coldwell Banker Apex, Realtors®
Best for: First-time home buyers, knowledgeable guidance
The Matteson Group stands out for their effective communication and personalized support, which several clients note as pivotal in simplifying the home buying and selling experience. Reviewers emphasize the team's expertise in the local market and their dedication to addressing client needs, even in challenging circumstances. While some concerns about phone responsiveness and transaction complexity exist, the overall sentiment is consistently positive, especially among first-time home buyers.
What reviewers consistently mention
Several reviewers highlight the team's strong communication skills, noting that the agents were always available to answer questions and kept clients informed throughout the buying or selling process.
Multiple customers appreciate the expertise and guidance provided by the team, emphasizing their knowledge of the local market and ability to navigate challenges effectively during transactions.
Watch out for
Some reviewers mention difficulties in reaching the office or receiving timely responses, indicating potential issues with phone communication.
A few customers reported experiences of feeling overwhelmed during the process, suggesting that despite the support, complexity can still arise in real estate transactions.
Piper Creek Realty
Best for: Patient guidance for first-time buyers, real-time negotiations.
Piper Creek Realty is distinguished by its team's commitment to providing personalized and attentive service. Reviewers often mention the patience and support offered by agents like Aaron Cano and Corey Booth, which greatly enhances the experience for clients, especially first-time homebuyers. Their ability to navigate complex negotiations and deliver favorable outcomes further solidifies their reputation. However, clients should be aware of the potential challenges that can arise when buying from a distance.
What reviewers consistently mention
Several reviewers highlight Aaron Cano's patience and responsiveness during the home-buying process. They describe her as being consistently available, accommodating busy schedules, and effectively communicating throughout each step.
Corey Booth is noted for her strong negotiation skills and market knowledge. Multiple customers mention her ability to secure favorable deals and guide them through complex transactions with ease.
Watch out for
Some reviewers express frustration with the lengthy process of finding the right home, indicating that it may take considerable time for clients to finalize their decisions.
A few customers reported challenges with virtual home tours and the complexities of long-distance transactions, suggesting that clients should be prepared for potential difficulties.
Rod Holland Real Estate, Keller Williams
Best for: First-time home buyers, proactive communication
Rod Holland Real Estate at Keller Williams stands out for its strong communication and client-focused approach, consistently mentioned across reviews. While many clients praise the team’s responsiveness and overall experience, some reviews highlight inconsistent service from individual agents. This blend of high-quality service and potential variability offers a balanced overview for prospective clients.
What reviewers consistently mention
Multiple customers describe the team as highly responsive and organized throughout the buying and selling process, fostering effective communication.
Several reviewers mention a solutions-oriented approach that contributed to a smooth transaction experience, alleviating potential issues before they arose.
Ebby Halliday Realtors
Best for: Personalized service, professional agents
Ebby Halliday Realtors in Rockwall stands out for its attentive and knowledgeable agents who are committed to ensuring a smooth experience for buyers and sellers. Multiple reviewers emphasize the availability and responsiveness of agents, which contributes to positive experiences. However, some complaints about contractual issues and communication barriers indicate awareness is needed regarding consistency across all team members.
What reviewers consistently mention
Several reviewers highlight the professionalism and responsiveness of agents, noting their availability and willingness to assist throughout the buying and selling process.
Multiple customers commend the ease of the real estate transactions, indicating that the process was quick and smooth when working with agents from this office.
Watch out for
Several customers express frustration with lack of communication regarding contract issues and unprofessional behavior from some agents.
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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