Best Pool Builders in Prosper
Reviews read through Aug 13, 2026 · Scored Aug 14, 2026 · 6 scored · 5 analyzed · 421 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 6 pool builders in Prosper and have read 421 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Tropix Pools & Outdoor Living | 70.2 | 4.9★ 303 | |
| 2 | Expertpools LLC | 69.7 | 4.8★ 452 | |
| 3 | Foley Pools | 66.6 | 4.5★ 581 | |
| 4 | Lonestar Pool & Spa Design | 60.7 | 5.0★ 15 | |
| 5 | Shellback Design | 59.9 | 5.0★ 12 | |
| 6 | Splash Pools | 54.2 | 3.0★ 2 |
Tropix Pools & Outdoor Living
Best for: Regular maintenance and reliable communication
Tropix Pools & Outdoor Living stands out for its reliable pool maintenance and strong communication practices. Customers report consistently clean pools and appreciate the proactive updates from technicians about service and necessary repairs. While some scheduling issues have been mentioned, the overall satisfaction with technician professionalism and thoroughness remains high.
What reviewers consistently mention
Several reviewers highlight that technicians from Tropix Pools provide excellent communication, ensuring clients are informed about service details and pool conditions. They appreciate proactive updates regarding any necessary maintenance.
Many customers express satisfaction with the consistent quality of service, noting that their pools remain clean and well-maintained, even under challenging conditions. Regular maintenance prevents issues like algae blooms, contributing to overall customer happiness.
Watch out for
A few reviewers have mentioned experiencing delays in service or issues with scheduling, indicating that while service is often reliable, there can be occasional inconsistencies.
Some customers noted that despite overall satisfaction, there were instances of unexpected repairs or equipment issues that required attention, which could affect long-term reliability assessments.
Expertpools LLC
Best for: Reliable repairs, knowledgeable technicians
Expert Pools stands out for its knowledgeable technicians and efficient service in resolving pool issues. Many customers highlight the benefits of expert advice and clear communication about repairs and maintenance. However, some reviewers report challenges with customer service responsiveness and the quality of repairs, which may detract from the overall experience. Despite these concerns, their reputation for trustworthy service keeps them a preferred option for many pool owners.
What reviewers consistently mention
Several reviewers highlight Expert Pools' knowledgeable technicians who effectively resolve pool issues and provide helpful maintenance tips.
Multiple customers appreciate the prompt and efficient service, mentioning timely arrivals and quick resolutions to their pool problems.
Watch out for
Several reviewers report poor communication regarding service updates and follow-ups, leading to frustration throughout the repair process.
Multiple customers express dissatisfaction with service quality, citing instances of incomplete repairs or the need for follow-up visits shortly after initial service.
Some reviewers mention difficulty in reaching the company, indicating challenges in getting timely responses to service requests.
Foley Pools
Best for: Custom pool design, attentive service
Foley Pools is recognized for its responsive and detailed project management during the pool design and construction phases. Customers appreciate the attentiveness of project managers and the thoroughness of technicians during maintenance. However, complaints regarding communication delays and technician inexperience suggest that while the service quality can be good, consistency varies. Overall, their strong focus on customer engagement and design satisfaction supports their positive ranking.
What reviewers consistently mention
Several reviewers highlight positive experiences with the design process, noting responsive project managers and effective communication throughout.
Multiple customers report satisfaction with the pool maintenance and repair services, praising technicians for their professionalism and thoroughness during visits.
Watch out for
Several reviewers express frustration with poor follow-through on service requests, citing delays in communication and unresolved issues that required multiple contacts to escalate.
Some customers report negative experiences with inexperienced technicians leading to incorrect assessments and higher-than-expected charges for minor repairs.
A few reviewers mention challenges with technician knowledge and consistency, leading to dissatisfaction with cleaning and maintenance services.
Lonestar Pool & Spa Design
Best for: Customer-focused service, quality construction
What reviewers consistently mention
Several reviewers highlight strong communication throughout the project, emphasizing prompt responses to questions and concerns, which contributed to a smooth process. This is mentioned in reviews indexed at [1], [4], and [15].
Multiple customers report high-quality craftsmanship and attention to detail in the pool construction, with finished projects exceeding their expectations. This sentiment is echoed in reviews indexed at [0], [2], and [3].
Watch out for
A few reviewers express concerns about unforeseen delays impacting the initial timeline, although most projects were completed on schedule. References to this can be found in reviews indexed at [14] and [15].
Several customers note that minor issues arose during construction but were handled effectively by the team, indicating some potential for hiccups during the process. Complaints related to this are reflected in reviews indexed at [11] and [12].
Shellback Design
Best for: Quality pool design, quick project completion
Shellback Design stands out for its rapid construction timelines and strong customer support during the pool building process. Reviewers frequently mention the high level of professionalism in communication and the thoroughness of the work performed. While there are occasional concerns about contract clarity and mid-project modifications, the overwhelming consensus is one of satisfaction with the final product and experience. This business is ideal for those seeking a smooth design and build process with a focus on quality and detail.
What reviewers consistently mention
Several reviewers highlight the efficient construction timeline, noting that pools were completed in under three months, with some projects finished in less than 75 days.
Multiple customers mention high levels of professionalism and communication throughout the building process, stating that the teams provided updates and maintained open lines of communication.
Watch out for
Several reviewers express concerns about potential issues with contract details and the need for clear communication during the design process.
A few customers indicate that delays were experienced when modifying designs mid-project, which caused frustration.
Splash Pools
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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