Expertpools LLC

Name: Expertpools LLC
Address: 9266 Saddle Horn Ct, Prosper, TX 75078, Prosper, TX, US
Telephone: +1972-370-7665

Reviews read through Aug 13, 2026 · Scored Aug 15, 2026 · 119 reviews read

9266 Saddle Horn Ct, Prosper, TX 75078

972-370-7665

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68.8

DFW Pros score

4.8★ 452 reviews119 read in full

Best for: Reliable repairs, knowledgeable technicians

Listing details verified 7 days ago.

Expert Pools stands out for its knowledgeable technicians and efficient service in resolving pool issues. Many customers highlight the benefits of expert advice and clear communication about repairs and maintenance. However, some reviewers report challenges with customer service responsiveness and the quality of repairs, which may detract from the overall experience. Despite these concerns, their reputation for trustworthy service keeps them a preferred option for many pool owners.

Ranked in: Best Pool Builders in DFW, Pool Builders in Prosper

What reviewers consistently mention

Several reviewers highlight Expert Pools' knowledgeable technicians who effectively resolve pool issues and provide helpful maintenance tips.
Multiple customers appreciate the prompt and efficient service, mentioning timely arrivals and quick resolutions to their pool problems.

Watch out for

Several reviewers report poor communication regarding service updates and follow-ups, leading to frustration throughout the repair process.
Multiple customers express dissatisfaction with service quality, citing instances of incomplete repairs or the need for follow-up visits shortly after initial service.
Some reviewers mention difficulty in reaching the company, indicating challenges in getting timely responses to service requests.

How the reviews break down

4.8★ average from 452 Google reviews

5★
418 92%
4★
7 2%
3★
1 0%
2★
1 0%
1★
25 6%

6% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Expertpools LLC specializes in pool building and repair services, focusing on timely project completion and fair pricing. Their offerings include pump, heater, and filter repairs, with an emphasis on clear communication regarding issues.