Best Pest Control in Plano
Reviews read through Aug 12, 2026 · Scored Aug 12, 2026 · 11 scored · 11 analyzed · 1,265 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 11 pest control in Plano and have read 1,265 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Safe Pro Pest Control | 89.1 | 5.0★ 1,727 | |
| 2 | All-Safe Pest & Termite | 86.3 | 4.9★ 4,921 | |
| 3 | ABC Home & Commercial Services | 81.1 | 4.8★ 1,339 | |
| 4 | Preferred Pest Management | 80.8 | 5.0★ 193 | |
| 5 | The Pest Shop - Pest Control and DIY Products | 77.6 | 4.9★ 244 | |
| 6 | Massey Services Commercial | 77.1 | 5.0★ 101 | |
| 7 | Massey Services Pest Control | 75.2 | 4.7★ 349 | |
| 8 | Saela Pest Control | 74.7 | 4.5★ 1,142 | |
| 9 | Romex Pest Control | 72.8 | 4.9★ 2,771 | |
| 10 | Cerv Property Solutions Dallas | 69.6 | 4.7★ 1,703 | |
| 11 | All Pest Solutions | 66.9 | 5.0★ 45 |
Safe Pro Pest Control
Best for: Thorough inspections, knowledgeable technicians
Safe Pro Pest Control distinguishes itself through consistent praise for its thorough technicians and excellent customer service. Reviewers repeatedly mention the friendly demeanor and professionalism of the staff, who take time to explain issues and treatment plans. However, there are some reports of scheduling challenges and variable effectiveness during follow-up visits, which might affect customer expectations.
What reviewers consistently mention
Multiple reviewers highlight the thoroughness of technicians, noting they address all concerns and complete jobs effectively.
Several customers describe excellent customer service, with technicians being friendly, professional, and willing to explain treatment processes and answer questions.
Watch out for
A few customers express concerns over scheduling delays or last-minute notifications from technicians.
Some reviews mention issues with follow-up treatments not being as effective as initial visits, indicating inconsistent outcomes for recurring pest problems.
All-Safe Pest & Termite
ABC Home & Commercial Services
Best for: Timely pest control service, knowledgeable technicians
ABC Home & Commercial Services is noted for its knowledgeable technicians who deliver thorough and effective pest control services. Many clients mention positive experiences with friendly and professional staff, along with timely appointments. However, complaints about misleading pricing and challenges with customer service impact the overall perception. Customers returning after trying other companies indicate a level of satisfaction that distinguishes ABC in a competitive industry.
What reviewers consistently mention
Several reviewers mention the professionalism and friendliness of the technicians, noting their thoroughness and ability to explain the pest control process clearly.
Multiple customers appreciate the timely service, highlighting the company's ability to schedule appointments and keep clients informed about timing.
Watch out for
Multiple customers report issues with customer service, including difficulties in reaching technicians and lack of follow-up after service appointments.
Several reviewers express concerns about pricing transparency, stating that they were not informed about additional charges and felt misled about service costs.
Preferred Pest Management
Best for: Responsive service for urgent pest control needs
Preferred Pest Management stands out for its rapid response times and thorough pest control services, as evidenced by numerous customer reviews. Reviewers frequently mention the professionalism and expertise of the team, which contributes to effective treatments. However, some customers report lack of effectiveness in mosquito control and communication issues regarding service options. This blend of strengths and areas for improvement shapes their overall reputation.
What reviewers consistently mention
Several reviewers highlight quick response times, stating technicians promptly arrive after contact for urgent pest issues.
Multiple customers describe the technicians as knowledgeable and thorough, often explaining treatment options and processes clearly.
Watch out for
Several reviewers express dissatisfaction with mosquito treatments, reporting no reduction in mosquito activity after multiple applications.
A few customers mention issues with communication regarding services performed, particularly in coordination with follow-up treatments.
Some customers indicate that they felt pressured into additional services without clear reasoning for necessity.
The Pest Shop - Pest Control and DIY Products
Best for: Affordability, DIY pest solutions
The Pest Shop is distinguished by its consistently positive customer interactions and knowledgeable staff who provide personalized assistance and effective DIY solutions. Reviewers appreciate the thoroughness in educating customers about pest control products and methods. However, potential customers should be aware of reported issues regarding staff availability during busy times and the store's no-refund policy, which some customers have found frustrating.
What reviewers consistently mention
Several reviewers mention that the staff is knowledgeable and provides thorough explanations for pest control solutions, enhancing customer confidence in product use.
Numerous customers report effective pest control products, stating that the products bought led to noticeable improvements in pest issues, including ants and rodents.
Watch out for
Multiple customers express dissatisfaction with the service when staff availability was low, indicating delays in assistance and responses.
Several reviewers highlight frustrations with the absence of a refund policy, particularly after purchasing ineffective products.
Massey Services Commercial
Best for: thorough pest control, responsive customer service
Massey Services Commercial stands out for its thorough pest control solutions and professional, responsive staff. Many reviews highlight the effectiveness of their technicians, who are noted for their attention to detail and commitment to customer satisfaction. While there are occasional concerns about communication and response times, the overall sentiment is positive, making them a reliable choice for businesses in need of pest management.
What reviewers consistently mention
Several reviewers note that the technicians provide thorough, effective pest control, often solving complex pest issues promptly. They mention specific technicians who consistently address problems and ensure customer satisfaction, such as Kris and Marc.
Multiple customers highlight the professionalism and responsiveness of the Massey Services team. Reviewers frequently mention timely communication and follow-up from technicians, which contributes to a positive overall experience.
Watch out for
Some reviewers have experienced delays in response times, especially regarding complex pest problems, which affected their service experience.
Massey Services Pest Control
Best for: Dependable technicians, thorough explanations
Massey Services Pest Control is noted for the expertise and dedication of its technicians, who often provide thorough pest management and effective communication about services. Despite several complaints regarding scheduling and follow-up issues, customers frequently highlight the quality of service and the helpfulness of individual technicians. The business may need to address operational consistency to improve overall customer satisfaction.
What reviewers consistently mention
Several reviewers mention dependability and thoroughness of specific technicians, particularly noting their attention to detail and thoroughness in service.
Multiple customers appreciate the effective communication from their technicians, particularly regarding expectations for service and pest prevention tips.
Watch out for
Several reviewers report consistent scheduling issues, including no-shows and last-minute service attempts that disrupt plans.
Multiple customers express dissatisfaction with the company’s response time, citing a lack of follow-up on scheduled services and requests.
Saela Pest Control
Best for: Thorough pest treatments, friendly staff
Saela Pest Control distinguishes itself with skilled technicians who provide thorough pest control treatments and demonstrate professionalism in customer interactions. However, they face significant challenges with their sales approach, as many reviews highlight aggressive tactics and problems with customer service, particularly during cancellations or follow-up requests. This duality suggests potential clients should weigh the effectiveness of their service against the hassle of their sales practices.
What reviewers consistently mention
Several reviewers mention the thoroughness of technicians during pest control services, noting detailed attention to treatment areas and clear explanations of the process.
Multiple customers describe the staff as friendly and professional, commending their ability to communicate effectively and answer questions satisfactorily.
Watch out for
Several reviewers report aggressive and pushy sales tactics, including repeated door knocking despite clear refusals of service.
Multiple customers have expressed frustration with customer service, specifically regarding difficulty in canceling services and unresponsive support.
Romex Pest Control
Best for: Thorough service, responsive communication
Romex Pest Control ranks due to the thoroughness and professionalism of its technicians, as noted by numerous customers. Reviewers consistently mention the good communication and responsiveness exhibited by staff, which enhances the overall service experience. However, challenges with customer service and inconsistent service quality were common, potentially impacting customer satisfaction.
What reviewers consistently mention
Several customers highlight the thoroughness and professionalism of technicians like Clay and Johnny in their pest control services.
Multiple customers appreciate the company's communication and responsiveness, noting that technicians provide detailed explanations of their services and approach the job with care.
Watch out for
Several reviewers express frustration with customer service, specifically being charged for services that were not rendered and difficulty in canceling accounts.
Multiple customers report inconsistent service quality, mentioning that some technicians did not adequately address pest issues or completed tasks too quickly.
Cerv Property Solutions Dallas
Best for: Thorough service, knowledgeable technicians
Cerv Property Solutions Dallas has mixed feedback, with some customers expressing satisfaction with the thoroughness and professionalism demonstrated by technicians. However, significant concerns arise regarding customer service response times, issues with contract management, and reliability in service provision. These factors create a gap between the positive experiences highlighted and the negative patterns reported, which impacts overall sentiment.
What reviewers consistently mention
Several reviewers highlight prompt and thorough pest control services, noting technicians being thorough in treatment and addressing all concerns during visits. Support is seen in multiple reviews, including indexes [10], [21], and [49].
Many customers appreciate the professionalism and friendliness of the service technicians, often mentioning their willingness to explain treatment processes and provide additional advice. This sentiment can be found in reviews [8], [19], and [38].
Watch out for
Multiple customers report issues with contract cancellations and frustrating auto-renewal practices, leading to unexpected charges even when services were not provided. This is evident in reviews [4], [3], and [0].
Several reviewers express dissatisfaction with customer service, specifically citing difficulties in reaching support and slow response times for scheduling service appointments. Concerns about communication are noted in reviews [1], [6], and [7].
All Pest Solutions
Best for: Reliable service with knowledgeable staff
All Pest Solutions is recognized for its knowledgeable and prompt technicians, who provide effective pest control services. Reviewers repeatedly commend their professionalism and helpfulness, making them a preferred choice for both residential and commercial needs. While there are occasional scheduling and communication issues, the overall positive sentiment underscores their reliability and strong customer relationships.
What reviewers consistently mention
Several reviewers highlight the professionalism and punctuality of technicians, noting that they consistently arrive on time and provide thorough service. This contributes to a positive overall experience, as seen in reviews [0], [1], and [11].
Multiple customers mention the effective treatment results against various pests, emphasizing successful eradication of ants and rodents. Reviewers appreciate the technicians' knowledge and care in addressing pest issues, as noted in reviews [6], [10], and [38].
Watch out for
A few customers express concerns about communication lapses, where follow-ups were delayed, impacting their overall satisfaction. This issue is referenced in reviews [8] and [13].
Some reviewers indicate occasional challenges in scheduling appointments, suggesting that demand may sometimes lead to delays in service. This concern is noted in reviews [14] and [27].
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