Best Pool Builders in McKinney
Reviews read through Aug 14, 2026 · Scored Aug 14, 2026 · 7 scored · 7 analyzed · 614 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 7 pool builders in McKinney and have read 614 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Hydrotex Pools | 69.4 | 5.0★ 174 | |
| 2 | LB Pool Services LLC | 67.8 | 5.0★ 104 | |
| 3 | Canyon Oak Pools | 67.5 | 5.0★ 95 | |
| 4 | Medallion Pools of Texas | 67.2 | 4.8★ 166 | |
| 5 | Integrity Pools | 67.0 | 5.0★ 82 | |
| 6 | El Dorado Pools | 64.9 | 4.9★ 50 | |
| 7 | Pool Boss | 64.2 | 4.7★ 63 |
Hydrotex Pools
Best for: Emergencies and reliable maintenance
Hydrotex Pools stands out for its rapid response times and strong communication skills in handling pool maintenance and emergencies within McKinney. Customers frequently mention the professionalism and expertise of the team, which fosters customer trust. While some reviewers note higher pricing compared to competitors, the quality of service and dependable maintenance create significant customer loyalty and satisfaction.
What reviewers consistently mention
Several reviewers note Hydrotex Pools provides prompt and effective responses to urgent pool issues. Many mentioned how the team quickly arrived to assist with emergencies, such as filter problems or rain overflow.
Multiple customers report high levels of professionalism and communication from Hydrotex Pools. Reviewers appreciate regular updates and thorough explanations regarding services performed.
LB Pool Services LLC
Best for: Reliable service, responsive communication
LB Pool Services LLC stands out for its consistent responsiveness and high-quality work. Reviewers commend Logan's ability to manage projects efficiently while maintaining clear communication, even in challenging situations like emergency repairs. Some customers do note minor scheduling conflicts, but overall sentiment leans heavily positive due to the company's reliability and the quality of completed projects.
What reviewers consistently mention
Multiple customers note that Logan is consistently responsive, often answering questions promptly, even outside regular hours. Several reviewers appreciated his availability and quick turnaround for requests.
Several reviewers highlight the high quality of work provided by LB Pool Services, noting successful projects such as pool renovations, replastering, and ongoing maintenance, which consistently yield positive results.
Watch out for
A few customers mentioned occasional scheduling issues, including delays in getting projects started or completed compared to initial estimates.
Several reviewers indicated that while the overall service is satisfactory, some repair demands exceeded initial expectations, suggesting a potential lack of clarity in project scopes.
Canyon Oak Pools
Best for: Efficient builds, clear communication
Canyon Oak Pools stands out due to its strong emphasis on communication and efficiency during the pool building process. Reviewers frequently commend the team's timely updates and their ability to complete projects ahead of schedule. The personal involvement of the owners in daily operations fosters a family-like atmosphere, which many customers appreciate. While a few post-completion customer service issues were mentioned, overall feedback indicates a high level of satisfaction with the build quality and the support provided throughout the project.
What reviewers consistently mention
Several reviewers highlight Canyon Oak Pools' strong communication throughout the pool building process, noting that updates were regular and informative. This consistent communication helped keep customers informed about project timelines and any necessary adjustments.
Many customers report satisfaction with the speed and efficiency of the pool construction, with several instances of projects being completed ahead of schedule, often in under eight weeks. This rapid completion was noted even amidst weather challenges.
Watch out for
A few reviews mention customer service issues, particularly regarding response times for post-construction inquiries. Some customers felt ignored when reaching out for assistance after their pools were completed.
Some reviewers indicate minor issues with delays during the construction process. However, most felt these were handled well and did not significantly impact the overall experience.
Medallion Pools of Texas
Best for: Timely project completion, clear communication
Medallion Pools stands out for its strong communication practices, which many customers emphasize as a significant part of their positive experience. Reviewers appreciate the timely updates and support throughout the installation process. However, potential clients should be aware of mixed feedback regarding customer service and support after the completion of projects, as several customers reported difficulties in this area.
What reviewers consistently mention
Several reviewers appreciate the high level of communication throughout the pool building process. Customers frequently mention that Wayne and his team provided regular updates and promptly addressed any questions or concerns.
Reviewers note that Medallion Pools delivers projects on time, often completing installations within the promised timelines, which demonstrates efficiency and respect for clients' schedules.
Watch out for
Multiple customers express frustration over issues with customer service, specifically regarding follow-up support after construction. Some indicate a lack of responsiveness to ongoing issues post-installation.
Several reviewers highlight complaints about initial interactions, mentioning difficulty in scheduling consultations and perceived disinterest from staff during the initial quote process.
Integrity Pools
Best for: Pool remodeling and thorough maintenance services.
Integrity Pools is distinguished by its attentive service and the professionalism of its staff, with many reviewers noting consistent communication and a commitment to quality in renovations and maintenance. Customers appreciate the team's ability to manage both routine maintenance and complex remodels effectively. While there are occasional complaints about scheduling or unexpected costs, the overall sentiment remains very positive.
What reviewers consistently mention
Several reviewers describe the team as responsive and professional throughout pool remodeling and maintenance projects.
Multiple customers highlight the thoroughness and reliability of their maintenance technicians, especially Anthony and Moy.
Watch out for
Some customers report delays or inconsistent communication during the repair scheduling process.
A few reviewers mention issues with equipment installation that required follow-up visits to resolve.
Several reviewers expressed dissatisfaction with unexpected costs during service or repair work.
El Dorado Pools
Best for: Reliable pool maintenance, professional service team
El Dorado Pools stands out for its consistent and professional service in pool maintenance and repair, with several reviewers emphasizing the reliability and expertise of their technicians. Customers appreciate the thoroughness of their work and the clear communication, making it a preferred choice in McKinney for pool services. However, some reviews indicate occasional issues with service scheduling that potential clients may want to consider.
What reviewers consistently mention
Several reviewers highlight reliable and prompt service from El Dorado Pools, noting the consistency of their pool maintenance staff, especially mentioning individuals like Logan and Conner who are described as timely and thorough in their work.
Watch out for
Several reviewers report issues with communication, specifically regarding delays in scheduling and follow-up on service requests, which may lead to frustration for some customers.
A small number of complaints reference occasional lapses in service quality, suggesting that despite generally positive experiences, there can be inconsistencies in performance with some technicians.
Pool Boss has established a solid reputation for reliable pool maintenance and effective communication, with many customers praising the responsiveness of the staff. However, there are complaints regarding customer service issues and construction quality in some cases, indicating areas for improvement. Overall, their commitment to customer satisfaction and the transparency in their dealings stand out in reviews.
What reviewers consistently mention
Several reviewers note the reliability and consistency of Pool Boss's service, including timely arrivals and effective maintenance.
Multiple customers report excellent communication, stating that Pool Boss provides clear updates and responds quickly to inquiries or concerns.
Watch out for
Several reviewers mention poor customer service experiences, especially in addressing issues after the initial service or construction.
A few customers have expressed dissatisfaction with the construction quality, reporting ongoing problems that were not covered under warranty.
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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