Pool Boss
Reviews read through Jul 30, 2026 · Scored Aug 15, 2026 · 57 reviews read
Listing details verified 5 days ago.
Pool Boss has established a solid reputation for reliable pool maintenance and effective communication, with many customers praising the responsiveness of the staff. However, there are complaints regarding customer service issues and construction quality in some cases, indicating areas for improvement. Overall, their commitment to customer satisfaction and the transparency in their dealings stand out in reviews.
What reviewers consistently mention
Several reviewers note the reliability and consistency of Pool Boss's service, including timely arrivals and effective maintenance.
Multiple customers report excellent communication, stating that Pool Boss provides clear updates and responds quickly to inquiries or concerns.
Watch out for
Several reviewers mention poor customer service experiences, especially in addressing issues after the initial service or construction.
A few customers have expressed dissatisfaction with the construction quality, reporting ongoing problems that were not covered under warranty.
How the reviews break down
4.7★ average from 63 Google reviews
- 5★58 92%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★5 8%
8% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Pool Boss
- Swimming Pool Contractor
Offers comprehensive services including 3D designs, renovations, and new construction for customized backyard pools.
- Pool Cleaning Service
Provides regular maintenance and cleaning services to keep swimming pools in optimal condition.
- Swimming Pool Repair Service
Delivers repair solutions for various pool issues, ensuring functionality and safety.
- On-site service available
Categories
Cities
Where Pool Boss ranks
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