Best Insurance Agencies in Haltom City
Reviews read through Aug 3, 2026 · Scored Aug 28, 2026 · 5 scored · 4 analyzed · 351 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 5 insurance agencies in Haltom City and have read 351 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Prieto Insurance Agency, Inc. | 73.6 | 4.8★ 85 | |
| 2 | A-MAX Auto Insurance | 69.4 | 4.5★ 300 | |
| 3 | Haltom Insurance Agency Inc | 67.4 | 4.3★ 83 | |
| 4 | ALPA Insurance | 65.3 | 4.7★ 213 | |
| 5 | Farmers Insurance - Rick Augsbury | 54.9 | 5.0★ 2 |
Prieto Insurance Agency, Inc.
Best for: Affordable coverage solutions, knowledgeable agents
Prieto Insurance Agency stands out for its knowledgeable staff who offer personalized service and clear communication about insurance needs. Many customers appreciate the agency's ability to provide savings on policies and its friendly approach. However, there have been some noted issues with policy management and response times. This combination of cost savings and attentive service makes Prieto Insurance Agency a competitive choice for insurance needs in Haltom City.
What reviewers consistently mention
Several reviewers highlight that the staff, particularly Ismael Prieto, are knowledgeable and provide clear communication regarding insurance options.
Multiple customers report positive experiences with the agency's ability to save them money on their insurance policies, with some noting significant reductions in their costs.
Watch out for
Several reviewers express concerns about issues with policies being changed or not communicated effectively, leading to coverage mismatches.
Multiple customers mention challenges in reaching staff or delays in service on occasion, which can lead to frustration when immediate assistance is needed.
A-MAX Auto Insurance
Best for: Affordable rates, friendly service
A-MAX Auto Insurance distinguishes itself through competitive pricing and strong customer service. Many reviewers comment on the affordability of their policies compared to other providers. The staff, particularly agents like Ruby and Yoselin, are frequently noted for being helpful and professional. However, there are concerns about communication and loyalty incentives for long-term clients, which could impact customer retention.
What reviewers consistently mention
Several customers highlight the low rates offered by A-MAX Auto Insurance, stating it has some of the cheapest insurance available in the DFW area. Many specifically mention getting lower quotes compared to competitors like The General.
Multiple reviewers praise the customer service provided by agents, particularly mentioning employees such as Ruby and Yoselin for their helpfulness and professionalism during the insurance process.
Watch out for
Several customers express dissatisfaction with the lack of discounts for long-term policyholders, indicating that there are no incentives for loyalty after many years of service.
Some reviewers report issues with communication, particularly regarding account updates, which may lead to problems like canceled policies due to missed payments.
Haltom Insurance Agency Inc
Best for: Affordable rates, friendly service
Haltom Insurance Agency Inc is noted for affordable rates and a friendly staff that many customers appreciate. Reviewers frequently mention the accessibility and support received in navigating insurance products. However, issues with claim coverage and responsiveness have been persistent themes in feedback. This suggests that while the agency excels in customer interaction and offering competitive rates, challenges remain in claims handling and communication.
What reviewers consistently mention
Multiple customers describe the staff as friendly and helpful, highlighting their willingness to answer questions and provide assistance during the insurance process.
Several reviewers appreciate the agency's ability to find lower insurance rates, with notable savings mentioned in some cases, such as a reduction from $124 to $67 monthly.
Watch out for
Multiple customers report issues with claims not being covered, expressing frustration about lack of support during claim filing processes. This has led some to switch to other providers.
Several reviewers mention difficulties in contacting the agency, citing unreturned calls and a lack of responsiveness when trying to reach staff.
ALPA Insurance
Best for: Competitive rates and personalized service
What reviewers consistently mention
Multiple customers report receiving excellent service from specific agents, particularly highlighting Haide and Belinda for their helpfulness and patience.
Several reviewers appreciate the competitive rates offered by the agency, mentioning significant savings compared to other providers.
Watch out for
Numerous reviewers express dissatisfaction with the claims process, citing long delays and poor communication.
Several customers mention encountering unprofessional behavior from staff, which negatively impacted their experience.
Farmers Insurance - Rick Augsbury
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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