Best Flooring Contractors in Grand Prairie
Reviews read through Aug 10, 2026 · Scored Aug 13, 2026 · 6 scored · 6 analyzed · 440 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 6 flooring contractors in Grand Prairie and have read 440 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Empire Today - Dallas, TX | 79.2 | 4.5★ 2,165 | |
| 2 | Luna general Contractors | 77.0 | 5.0★ 35 | |
| 3 | Ged's Floor Store | 76.4 | 4.8★ 1,657 | |
| 4 | Ram Carpet and Flooring Services | 73.1 | 5.0★ 9 | |
| 5 | ATD Concrete | 70.2 | 4.7★ 232 | |
| 6 | Exposed Design Group | 55.9 | 4.2★ 28 |
Empire Today - Dallas, TX
Best for: Customer-centric consultation and knowledgeable sales staff.
Empire Today in Grand Prairie has a mix of customer experiences. Positive feedback highlights knowledgeable and helpful sales representatives who are attentive and accommodating during consultations. However, significant concerns arise regarding scheduling delays and installation quality, with reports of inexperienced subcontractors leading to dissatisfaction. Potential customers should weigh the strong initial consultation experience against the reported challenges with installation.
What reviewers consistently mention
Several reviews indicate that the sales representatives are knowledgeable and helpful in guiding customers through their flooring options, offering clear explanations about products and pricing (4, 31, 42).
Many customers report a positive experience with the scheduling and consultation process, with representatives promptly addressing their needs and being accommodating (19, 21, 37).
Watch out for
Multiple customers report delays in scheduling installations, expressing frustration over last-minute notifications and lack of communication from the company (1, 3).
Several reviewers describe issues related to the quality of installation, including the use of inexperienced subcontractors and unsatisfactory workmanship (0, 3).
Luna general Contractors
Best for: bathroom remodeling, custom flooring
Luna General Contractors stands out for its commitment to quality craftsmanship and effective communication, as highlighted in diverse positive reviews. Customers appreciate the professionalism of the team and their ability to manage projects efficiently, frequently finishing ahead of deadlines. While minor issues may arise, the prompt resolution and high-quality results consistently reinforce customer satisfaction. This strong reputation for attention to detail and reliable service makes them a popular choice for home renovations.
What reviewers consistently mention
Several reviewers highlight excellent craftsmanship and attention to detail in various projects, noting the quality of work, particularly in tile and flooring installations.
Multiple customers mention timely project completion and good communication throughout the process, often finishing work ahead of schedule.
Watch out for
Some reviewers express concerns about minor issues arising during projects, though the team is noted for addressing these promptly.
A few customers noted delays in scheduling, indicating that while the work is often completed quickly, initial availability can sometimes be challenging.
Ged's Floor Store
Best for: Wide selection, patient staff, efficient installation
Ged's Floor Store is recognized for its wide selection of flooring options and positive sales staff interactions. Customers appreciate the knowledgeable assistance provided, particularly from staff like Rusty and Marty. However, challenges with installation timelines and customer service responsiveness from management have affected the overall experience for some clients. Despite these concerns, customers value the quality of the installation work when completed.
What reviewers consistently mention
Several reviewers mention that the installation crews demonstrate efficiency and attention to detail, providing quality work and leaving spaces clean after completion.
Many customers highlight positive interactions with sales staff, noting their patience, product knowledge, and willingness to assist throughout the selection process.
Watch out for
Multiple customers report delays in installation schedules and poor communication regarding project timelines, causing significant inconvenience.
Several reviewers express dissatisfaction with the customer service response, particularly from management, regarding issues that arose after installation.
Ram Carpet and Flooring Services
Best for: Quality flooring at competitive prices
Ram Carpet and Flooring Services distinguishes itself through its combination of affordability and timely project completion. Reviewers consistently mention responsive communication and high-quality workmanship, creating a strong value proposition. This business is noted for effectively meeting customer needs, though no specific complaints were observed in the reviews.
What reviewers consistently mention
Multiple customers report responsive communication and timely service, with projects often completed within a few days of contacting the company.
Several reviewers mention affordable pricing compared to competitors, highlighting the value received for the quality of work.
ATD Concrete
Best for: Quality outdoor concrete work, effective communication
ATD Concrete stands out for its commitment to effective communication and the quality of its concrete work, particularly for outdoor renovations like patios and pool decks. Positive interactions with key staff members help enhance customer satisfaction, although there are recurring issues with communication and inconsistent pricing for repairs. Customers appreciate both the successful completion of aesthetic upgrades and the support provided throughout the projects.
What reviewers consistently mention
Several reviewers mention strong communication from project managers throughout the process, including updates on scheduling and project status.
Many customers report high satisfaction with the quality of workmanship, especially noting the aesthetic improvements made to outdoor spaces like patios and pool decks.
Watch out for
Multiple customers express frustration over inconsistent pricing for repairs, noting significant increases in costs for similar services over time.
Several reviews highlight serious communication issues, particularly regarding scheduling delays and lack of follow-up from the company.
Exposed Design Group
Best for: Quality flooring and supportive ownership
Exposed Design Group stands out for its high-quality flooring work and supportive ownership, which contributes to a positive experience for some clients. However, the company faces significant challenges with customer service and safety issues, leading to a mixed reception overall.
What reviewers consistently mention
Several reviewers praise the quality of the flooring work done by the team, noting it as excellent and highlighting skilled workers involved in the projects.
Reviewers often commend the owners for their positive attitude and support, describing them as great people to work with.
Watch out for
Multiple customers report serious issues with customer service, describing it as terrible and unresponsive.
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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