Does Empire provide carpet cleaning services?

Empire does not offer carpet cleaning services.

What is the installation time frame for new flooring?

In-stock products can be installed as soon as the next day, depending on scheduling.

How can I schedule an appointment for an estimate?

Appointments for a free in-home estimate can be scheduled online or by phone, typically available weekdays and Saturdays.

What information is needed to place an order?

To place an order, a current state-issued ID and a deposit are required during the free in-home estimate.

Does Empire sell products separately from installation?

Empire does not sell flooring products separately from installation services.

Empire Today - Dallas, TX

Name: Empire Today - Dallas, TX
Address: 1205 Post & Paddock Rd #200, Grand Prairie, TX 75050, Grand Prairie, TX, US
Telephone: +1469-962-3422

Reviews read through Aug 10, 2026 · Scored Aug 28, 2026 · 139 reviews read

1205 Post & Paddock Rd #200, Grand Prairie, TX 75050

469-962-3422

Visit Website

79.2

DFW Pros score

4.5★ 2,165 reviews139 read in full

Best for: Customer-centric consultation and knowledgeable sales staff.

Listing details verified 16 days ago.

Empire Today in Grand Prairie has a mix of customer experiences. Positive feedback highlights knowledgeable and helpful sales representatives who are attentive and accommodating during consultations. However, significant concerns arise regarding scheduling delays and installation quality, with reports of inexperienced subcontractors leading to dissatisfaction. Potential customers should weigh the strong initial consultation experience against the reported challenges with installation.

Ranked in: Best Flooring Contractors in DFW, Flooring Contractors in Grand Prairie

What reviewers consistently mention

Several reviews indicate that the sales representatives are knowledgeable and helpful in guiding customers through their flooring options, offering clear explanations about products and pricing (4, 31, 42).
Many customers report a positive experience with the scheduling and consultation process, with representatives promptly addressing their needs and being accommodating (19, 21, 37).

Watch out for

Multiple customers report delays in scheduling installations, expressing frustration over last-minute notifications and lack of communication from the company (1, 3).
Several reviewers describe issues related to the quality of installation, including the use of inexperienced subcontractors and unsatisfactory workmanship (0, 3).

How the reviews break down

4.5★ average from 2,165 Google reviews

5★
1,791 83%
4★
99 5%
3★
33 2%
2★
33 2%
1★
209 10%

11% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Empire Today specializes in flooring solutions, including new floors and carpet selection, with a focus on quick installation and a courteous, informative staff in Grand Prairie.

Services offered by Empire Today - Dallas, TX

Flooring Contractor: This service provides a range of flooring options, assisting customers in selecting suitable materials for residential and commercial spaces.
Carpet Installer: Professional installation of various carpet types is available, ensuring a precise fit and quality finish for homes and businesses.
Carpet Store: A selection of name-brand carpets is offered, catering to diverse styles and preferences for residential and commercial needs.
Flooring Store: This store features a wide array of flooring materials, including hardwood, laminate, vinyl, and tile for various applications.
Wood Floor Installation Service: Expert installation of hardwood flooring is provided, focusing on durability and aesthetic appeal for both residential and commercial projects.