Best Real Estate Agencies in Dallas
Reviews read through Aug 27, 2026 · Scored Aug 28, 2026 · 5 scored · 5 analyzed · 224 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 5 real estate agencies in Dallas and have read 224 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Evan Downey | Evan Downey Real Estate Group, eXp Realty | 89.6 | 5.0★ 134 | |
| 2 | The Collective, by Real Broker | 71.5 | 5.0★ 19 | |
| 3 | Scott Wilcox, REALTOR | 71.2 | 5.0★ 19 | |
| 4 | NB Elite Realty LLC: 100% Commission Real Estate Brokerage | 68.6 | 4.8★ 39 | |
| 5 | Smart City Realty | 62.7 | 5.0★ 13 |
Evan Downey | Evan Downey Real Estate Group, eXp Realty
Best for: First-time buyers, strong negotiations
What reviewers consistently mention
Multiple customers note Evan's strong communication skills throughout the buying and selling process, consistently keeping clients informed and engaged. (0, 2, 3, 12, 20)
Several reviewers highlight Evan's dedication to client interests, mentioning his willingness to negotiate on behalf of his clients, ensuring favorable outcomes. (8, 19, 52)
Watch out for
A few customers mention challenges when dealing with external parties, such as mortgage brokers, which occasionally created stress during transactions. (26, 22)
Some reviewers indicate that competition in the real estate market can create pressure during the home-buying process, leading to concerns about timely decisions. (22, 26)
The Collective, by Real Broker
Best for: dedicated agents, responsive service
The Collective by Real Broker is distinguished by its highly responsive agents who prioritize client needs, offering personalized service in the competitive Dallas real estate market. Reviewers consistently commend the dedication and professionalism of the agents, which contributes to a positive overall experience. However, some customers noted a desire for more comprehensive property insights and communication regarding potential timeline delays, which potential clients might consider.
What reviewers consistently mention
Multiple customers appreciate the agents' commitment, describing them as dedicated and focused on meeting client needs, ensuring a personalized experience.
Watch out for
Some reviewers did not report any significant drawbacks in their experiences, though a few expressed the desire for more detailed property insights during tours.
A few customers mentioned potential delays in the buying process, indicating that while agents are attentive, there were times when more proactive updates could have enhanced their experience.
Scott Wilcox, REALTOR
Best for: First-time home buyers, detailed market insights
Scott Wilcox stands out for his comprehensive knowledge and strong advocacy for clients, which several reviews emphasize. He excels in effective communication, keeping clients informed throughout the often stressful buying and selling processes. The combination of his market expertise and attentiveness fosters confidence among buyers and sellers, contributing to positive outcomes. Despite occasional mentions of market pressure, Scott’s support and thorough approach consistently resonate with his clients.
What reviewers consistently mention
Several reviewers highlight Scott's extensive knowledge of the real estate market, noting his ability to navigate complex situations and provide insightful advice during the buying and selling processes.
Multiple customers appreciate Scott's responsiveness and communication skills, often mentioning how he kept them updated throughout their transactions, enhancing their overall experience.
Watch out for
Some reviewers express concern about feeling overwhelmed during the intense home buying process, indicating that while Scott offers great support, the overall process can still be stressful.
A few customers note that there can be a lot of competition in the market, which may lead to challenges in closing deals even with Scott's guidance.
NB Elite Realty LLC: 100% Commission Real Estate Brokerage
Best for: Supportive environment, 100% commission structure
NB Elite Realty stands out for its supportive environment and attractive 100% commission structure, which several reviewers appreciate, especially for new agents. The brokerage offers valuable training and quick communication, contributing to a positive experience for many. However, notable complaints regarding agent behavior and communication errors indicate areas for improvement.
What reviewers consistently mention
Several reviewers highlight strong support from the leadership, citing knowledgeable and responsive staff as a key benefit of working with NB Elite Realty.
Multiple customers mention the brokerage's favorable commission structure, specifically the 100% commission model and low fees, making it attractive to both new and seasoned agents.
Watch out for
Several reviewers report issues with unprofessional behavior from individual agents, specifically highlighting a lack of reliability and poor communication.
Multiple customers express frustrations over poor phone etiquette, mentioning experiences of agents hanging up or not addressing their inquiries properly.
Smart City Realty
Best for: Personalized service, knowledgeable agents
Smart City Realty stands out for its dedicated and knowledgeable agents, particularly Jessica Ogden, who receive frequent praise for their personalized service and ability to match clients with suitable properties. However, reliance on specific agents for favorable experiences signals variability in service quality, which potential clients should consider.
What reviewers consistently mention
Several reviewers highlight the expertise of agents like Jessica Ogden and Naomi Sanchez, emphasizing their ability to find suitable properties that meet clients' needs. This suggests clients benefit from knowledgeable and attentive service.
Multiple customers report positive experiences with the agency's support throughout the apartment searching process, noting how agents provide valuable insights without pushing unwanted options. This reflects a client-centered approach.
Watch out for
Some customers have reported relying heavily on specific agents for positive experiences, which may indicate a lack of consistency across all staff members. This reflects potential variability in service quality.
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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