U.S. Pool Professionals
Reviews read through Aug 17, 2026 · Scored Aug 28, 2026 · 104 reviews read
Best for: Quality workmanship, knowledgeable technicians
Listing details verified 13 days ago.
U.S. Pool Professionals stands out for the quality of their craftsmanship and knowledgeable technicians, with many reviews praising their attention to detail in pool renovations and repairs. However, several customers report issues with customer service responsiveness and dissatisfaction regarding information provided about contracts and warranties. This duality in experiences makes it important for potential clients to clearly understand their agreements from the outset.
What reviewers consistently mention
Multiple customers report that the service team is knowledgeable, and technicians communicate effectively about repairs and maintenance procedures.
Several reviewers highlight the quality of workmanship, noting that pool renovations and repairs are completed with attention to detail and excellent results.
Watch out for
Several reviewers express frustration with customer service response times, indicating long waits for quotes and difficulties in communication after initial service.
Multiple customers mention dissatisfaction with the company's handling of warranties and contract terms, suggesting a lack of accountability for issues post-service.
Several reviewers report feeling overcharged for services that did not meet expectations, citing instances of inadequate work or misunderstanding about service agreements.
How the reviews break down
4.6★ average from 136 Google reviews
- 5★113 83%
- 4★11 8%
- 3★0 0%
- 2★0 0%
- 1★12 9%
9% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by U.S. Pool Professionals
- Swimming Pool Contractor
Offers custom pool builds and remodeling services, leveraging over 30 years of experience in pool design and construction.
- Pool Cleaning Service
Provides thorough cleaning and maintenance for pools, spas, and fountains, ensuring they remain free from dirt, grime, and debris.
- Swimming Pool Repair Service
Specializes in identifying and repairing unseen damage in pools and spas, using appropriate products tailored to each pool type.
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