What should I do if I have trouble reaching my case manager?

Use the client service email found on the firm's website to contact the attorney and paralegal handling your case. Alternatively, call the reception line at (214) 755-7777 to leave a message.

Can I still use your services if I live outside the Dallas area?

Yes, the firm handles cases for clients across North Texas and has referral networks in other states. Services can be initiated electronically or in some cases, at your home.

Are weekend consultations available?

Consultations are available on weekends. Contact the firm at 1-800-546-6529 for assistance.

What is a contingency fee?

A contingency fee means payment is only due if the case is successfully resolved. The standard fee is 35%, increasing to 40% if litigation is necessary.

How long does the case process typically take?

Most cases settle within 7-10 months, but timelines can vary based on factors like case specifics and medical treatment duration. Litigation can extend the process to 1-2 years.

Thompson Law

Name: Thompson Law
Address: 3300 Oak Lawn Ave Unit 300, Dallas, TX 75219, Dallas, TX, US
Telephone: +1214-919-5860

Reviews read through Aug 14, 2026 · Scored Aug 17, 2026 · 131 reviews read

3300 Oak Lawn Ave Unit 300, Dallas, TX 75219

214-919-5860

Visit Website

70.5

DFW Pros score

4.9★ 1,924 reviews131 read in full

Best for: Strong communication, supportive staff

Thompson Law is distinguished by their commitment to client communication and support, as highlighted by several positive reviews emphasizing the attentiveness of staff throughout legal cases. Despite some complaints regarding disorganization and lack of action on certain cases, the firm's dedication to keeping clients informed and involved generally sets them apart in the personal injury legal market.

Ranked in: Best Personal Injury Lawyers in DFW, Personal Injury Lawyers in Dallas

What reviewers consistently mention

Multiple customers highlight the law firm's strong communication throughout the legal process, noting that staff answered questions and provided updates consistently (9, 11, 28, 49).
Several reviewers appreciate the professionalism and support offered by the attorneys and staff, describing their experiences as satisfactory from start to finish (25, 43, 50).

Watch out for

Several reviewers report negative experiences regarding poor communication and lack of action on their cases, leading to dissatisfaction (1, 4, 2).
Customers express frustration over delays and miscommunication within the firm, indicating that staff seemed disorganized and unresponsive at times (0, 4, 3).

How the reviews break down

4.9★ average from 1,924 Google reviews

5★
1,850 96%
4★
28 1%
3★
11 1%
2★
1 0%
1★
34 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Services offered by Thompson Law

Personal Injury Lawyer: The firm provides legal representation for injury victims, specializing in cases such as car wrecks, truck accidents, and construction incidents.

Online appointments

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Wheelchair accessible seating

Restrooms available

Appointments recommended