The Plumber
Reviews read through Jun 4, 2026 · Scored Aug 10, 2026 · 50 reviews read
Listing details verified 6 days ago.
The Plumber stands out in Grapevine for its combination of responsive scheduling and fair pricing. Reviewers frequently commend the team's expertise and quality of service, often remarking on the transparent communication about costs and procedures. However, there are recurring challenges reported regarding phone scheduling and follow-through, which could impact new customer experiences. Despite this, established clients express high satisfaction, creating a strong base of loyal customers.
What reviewers consistently mention
Several reviewers highlight the responsiveness and quick scheduling of appointments, often resulting in prompt service within a few hours after the initial call. This responsive service builds customer trust and satisfaction.
Multiple customers mention that the pricing provided by The Plumber is fair and transparent. Many reviewers appreciate the upfront costs and note that they often charge less than competitors for excellent service and quality work.
Watch out for
Some reviewers express frustration with the phone scheduling process, reporting unreturned calls and unresponsive service when trying to set up appointments. This has led to negative initial experiences.
A few customers experienced issues with missed appointments or no follow-up after scheduling, creating a perception of unreliable communication in the scheduling process.
How the reviews break down
4.7★ average from 58 Google reviews
- 5★52 90%
- 4★2 3%
- 3★1 2%
- 2★1 2%
- 1★2 3%
5% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by The Plumber
- Plumber
This service provides a range of plumbing solutions, ensuring customers are informed of costs before work begins.
- Accepts credit cards
Categories
Cities
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