Sterling Pool Service, Inc.

Name: Sterling Pool Service, Inc.
Address: 5250 S State Hwy 78 #750, Sachse, TX 75048, Sachse, TX, US
Telephone: +1888-973-0274

Reviews read through Feb 9, 2021 · Scored Aug 28, 2026 · 21 reviews read

5250 S State Hwy 78 #750, Sachse, TX 75048

888-973-0274

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60.6

DFW Pros score

4.5★ 28 reviews21 read in full

Best for: Responsive service, effective repairs

Listing details verified 12 days ago.

Sterling Pool Service distinguishes itself through a high level of prompt communication and effective pool maintenance. Customers often note the reliability of the service, especially in urgent situations like equipment failures after storms. While there are some complaints regarding customer service and follow-through on repairs, many long-term clients express strong loyalty due to the quality of repairs and overall service experience.

Ranked in: Best Pool Repair in DFW

What reviewers consistently mention

Several reviewers highlight prompt communication and quick service, often mentioning same-day responses to repair requests, especially after storms.
Multiple customers appreciate the expertise and thoroughness of the technicians, consistently noting effective repairs and maintenance of their pools.

Watch out for

Several reviewers report negative experiences with customer service, particularly alleging unprofessionalism and communication issues when repairs were not completed as promised.
A few customers expressed frustration over lack of follow-through on scheduled repairs, indicating instances where the company did not return calls for service.

How the reviews break down

4.5★ average from 28 Google reviews

5★
24 86%
4★
1 4%
3★
0 0%
2★
0 0%
1★
3 11%

11% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Sterling Pool Service, Inc. specializes in pool repair services, focusing on job quality and customer communication.

Services offered by Sterling Pool Service, Inc.

Pool Cleaning Service: Weekly maintenance services include cleaning, chemical balancing, and equipment checks to ensure optimal pool conditions.
Swimming Pool Repair Service: Repairs encompass a range of issues, including equipment malfunctions, leaks, and structural damage to maintain pool functionality.

Wheelchair accessible parking