Sterling Pool Service, Inc.
Reviews read through Feb 9, 2021 · Scored Aug 28, 2026 · 21 reviews read
Listing details verified 4 days ago.
Sterling Pool Service distinguishes itself through a high level of prompt communication and effective pool maintenance. Customers often note the reliability of the service, especially in urgent situations like equipment failures after storms. While there are some complaints regarding customer service and follow-through on repairs, many long-term clients express strong loyalty due to the quality of repairs and overall service experience.
What reviewers consistently mention
Several reviewers highlight prompt communication and quick service, often mentioning same-day responses to repair requests, especially after storms.
Multiple customers appreciate the expertise and thoroughness of the technicians, consistently noting effective repairs and maintenance of their pools.
Watch out for
Several reviewers report negative experiences with customer service, particularly alleging unprofessionalism and communication issues when repairs were not completed as promised.
A few customers expressed frustration over lack of follow-through on scheduled repairs, indicating instances where the company did not return calls for service.
How the reviews break down
4.5★ average from 28 Google reviews
- 5★24 86%
- 4★1 4%
- 3★0 0%
- 2★0 0%
- 1★3 11%
11% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Sterling Pool Service, Inc.
- Pool Cleaning Service
Weekly maintenance services include cleaning, chemical balancing, and equipment checks to ensure optimal pool conditions.
- Swimming Pool Repair Service
Repairs encompass a range of issues, including equipment malfunctions, leaks, and structural damage to maintain pool functionality.
- Wheelchair accessible parking
Categories
Cities
Request a quote from Sterling Pool Service, Inc.
Not heard back within two business days? Tell us and we will chase it, and point you at other pool repairs we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Pool Repair in Dallas-Fort Worth
View All- 64.1Poolwerx Carrollton4.6★ (85)
Pool Repair · Carrollton
Poolwerx Carrollton offers a range of services for swimming pools and hot tubs, including maintenance, repair, and supplies. The team consists of certified technicians dedicated to ensuring pools remain clean and functional. A store is available for in-person visits, and service appointments can be scheduled based on availability.
- 75.8Dickson Brothers Inc4.5★ (371)
Pool Repair · Mesquite
Knowledgeable staff, quick pool repairs
- 55.2Roper Pool Care4.8★ (4)
Pool Repair · Azle
Roper Pool Care specializes in pool repair services. The company offers a range of solutions to address various pool maintenance needs. Specific details about services and pricing are not provided.