Leslie's Pool Supplies
Reviews read through May 6, 2026 · Scored Aug 28, 2026 · 33 reviews read
Listing details verified 13 days ago.
Leslie's Pool Supplies in Coppell stands out for its knowledgeable staff who offer assistance with repairs and product guidance. Reviewers frequently mention employees like Eric and Lance for their expertise and helpfulness. However, there are significant complaints regarding poor customer service experiences, including delays in repairs and inconsistent store hours. This combination of knowledgeable employees and service shortcomings shapes the overall customer experience.
What reviewers consistently mention
Several reviewers mention knowledgeable staff who provide valuable assistance with repairs and product recommendations, enhancing the customer's experience. This is especially highlighted in reviews indexed at [18], [21], and [19].
Multiple customers appreciate the helpfulness of specific employees, like Eric and Lance, who are noted for their willingness to assist with pool issues and provide effective solutions. This sentiment can be seen in reviews indexed at [17], [23], and [14].
Watch out for
Several reviewers report difficulties with customer service, including unresponsive staff and long wait times for repairs, leading to frustration. Reviews supporting this include [3], [5], and [7].
Numerous customers express dissatisfaction with the store's availability and closing times, suggesting that the location may not consistently adhere to posted hours, as noted in reviews [1] and [4].
How the reviews break down
3.7★ average from 40 Google reviews
- 5★24 60%
- 4★1 3%
- 3★2 5%
- 2★4 10%
- 1★9 23%
33% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Leslie's Pool Supplies
- Swimming Pool Supply Store
Offers a variety of swimming pool equipment, chemicals, accessories, and water toys to meet pool maintenance needs.
- Swimming Pool Repair Service
Provides repair services for swimming pools, addressing issues with equipment and ensuring optimal functionality.
- On-site service available
- Wheelchair accessible parking
- LGBTQ+ friendly
- Accepts credit cards
Categories
Cities
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