Southwest Pools
Reviews read through Apr 28, 2026 · Scored Aug 28, 2026 · 27 reviews read
Listing details verified 5 days ago.
Southwest Pools stands out for its strong emphasis on communication and customer support, with multiple accounts of owners being accessible and responsive to client needs. Customers frequently commend the detailed management of projects from start to finish, ensuring that the final product meets or exceeds expectations. However, some reviews indicate issues related to service delays and quality concerns, particularly with initial installations.
What reviewers consistently mention
Several reviewers note the professionalism and expertise of the team at Southwest Pools, highlighting their clear communication and ability to manage projects effectively, leading to satisfactory outcomes. This is referenced in reviews [1], [3], [6], [9], and [25].
Many customers appreciate the ongoing support and accessibility of the owners, particularly Corey, who is mentioned as being responsive to questions and providing assistance beyond the installation phase. This sentiment is expressed in reviews [4], [10], [13], and [26].
Watch out for
Some reviewers report negative experiences regarding service delays and a lack of follow-up on issues, with frustrations around warranty responses and delays in addressing problems. This is noted in reviews [0] and [18].
How the reviews break down
4.9★ average from 27 Google reviews
- 5★26 96%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★1 4%
Low ratings are rare here — 4% of reviews are one or two stars.
Services offered by Southwest Pools
- Swimming Pool Contractor
Offers custom swimming pool and spa design, installation, and renovation services, along with the creation of outdoor living spaces.
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