Smith & Smith & Ruiz CPA's – Arlington TX
Reviews read through May 12, 2026 · Scored Aug 28, 2026 · 44 reviews read
Listing details verified 13 days ago.
Smith & Smith & Ruiz CPAs is marked by contrasting experiences among customers. While several reviewers laud the expertise of specific staff members and the firm's general responsiveness, a notable number raise serious concerns regarding errors in tax filings and negligence. This mix of positive feedback and significant complaints might lead potential clients to weigh the pros of attentive service against the risks of inconsistency and errors.
What reviewers consistently mention
Multiple customers report that the firm is responsive and efficient in communication, often answering queries promptly and clearly. Support for small business needs has also been noted.
Several reviewers highlight the expertise and professionalism of certain staff members like Kristin and Jorge, appreciating their thoroughness and ability to explain complex tax matters clearly.
Watch out for
Multiple customers have expressed concerns about negligence, citing significant errors in tax filings that led to severe financial repercussions, including unfiled returns and incorrect tax advice.
Several reviewers noted that the firm's customer service can be lacking, mentioning unreturned calls and a lack of follow-through on promised corrections after mistakes were made.
Some customers describe experiences where the firm filed taxes against their explicit direction or at the last minute, causing undue stress and additional costs for rectifications.
How the reviews break down
4.1★ average from 45 Google reviews
- 5★35 78%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★10 22%
22% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Smith & Smith & Ruiz CPA's – Arlington TX
- Certified Public Accountant
Offers certified public accounting services to assist clients with financial reporting and compliance.
- Accountant
Provides comprehensive accounting services tailored to meet the specific needs of individuals and businesses.
- Bookkeeping Service
Delivers bookkeeping services to help maintain accurate financial records and streamline financial management.
- Law Firm
Collaborates with legal professionals to provide financial insights and support for legal matters.
- Payroll Service
Manages payroll processing to ensure accurate and timely employee compensation and compliance.
- Tax Preparation
Offers tax preparation services to assist clients in accurately filing their tax returns.
- Tax Preparation Service
Provides specialized tax preparation services to optimize clients' tax positions and ensure compliance.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Appointment required
- Appointments recommended
Cities
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