Smile Heroes Dental & Orthodontics
Reviews read through Aug 27, 2026 · Scored Aug 28, 2026 · 89 reviews read
Listing details verified 13 days ago.
Smile Heroes Dental & Orthodontics provides a range of dental services for individuals and families, including general dentistry, orthodontics, pediatric care, teeth whitening, and emergency services. The practice accepts Medicaid, CHIP, and most insurance plans, ensuring accessible care for the community.
What reviewers consistently mention
Several reviewers highlight the friendly and compassionate staff, noting that the team is particularly good with children, making visits comfortable and enjoyable. They specifically mention that staff members, like Alondra and Dr. Cruz, contribute positively to the experience.
The office environment is frequently described as clean, welcoming, and kid-friendly, complete with superhero decor that appeals to children. This ambiance helps in reducing anxiety for kids during dental visits.
Watch out for
Multiple customers report issues with scheduling, indicating that appointments were confused or mismanaged, leading to frustration and inconvenience.
Some reviewers experienced delays during their visits, suggesting that despite a pleasant atmosphere, wait times can be longer than expected.
How the reviews break down
4.9★ average from 446 Google reviews
- 5★431 97%
- 4★3 1%
- 3★0 0%
- 2★1 0%
- 1★11 2%
Low ratings are rare here — 3% of reviews are one or two stars.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Restrooms available
- Appointments recommended
- Accepts credit cards
Cities
Where Smile Heroes Dental & Orthodontics ranks
Request a quote from Smile Heroes Dental & Orthodontics
Not heard back within two business days? Tell us and we will chase it, and point you at other dentists we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Dentists in Dallas-Fort Worth
View All- 72.8Royal Family Dentistry Lancaster4.9★ (637)
Dentist · Lancaster
Child-friendly services, attentive staff
- 86.1Comfort Dental - Frisco4.8★ (503)
Dentist · Frisco
gentle care, attentive staff
- 90.1Pecan Tree Family Dentistry - Dentist McKinney5.0★ (246)
Dentist · McKinney
Welcoming atmosphere, attentive staff, transparent care