How long will restoration and cleanup services take?

An estimated timeline will be provided at the start of the project. The duration varies based on damage severity, property size, and affected items.

What is the typical cost of your damage restoration services?

Costs vary significantly based on the situation's severity. Contact for an estimate.

Do I have to be at home while SERVPRO is working?

Presence is not required during work. Regular communication will keep you informed about the project's progress.

How much are estimates?

Estimates are provided at no charge for various services, including water and fire damage. An on-site inspection may be needed.

Will insurance cover the damage to my home?

Coverage details should be confirmed directly with your insurance agent.

SERVPRO of Northeast Dallas

Name: SERVPRO of Northeast Dallas
Address: 10000 N Central Expy #454, Dallas, TX 75231, Dallas, TX, US
Telephone: +1214-667-3879

Reviews read through Aug 10, 2026 · Scored Aug 28, 2026 · 144 reviews read

10000 N Central Expy #454, Dallas, TX 75231

214-667-3879

Visit Website

78.3

DFW Pros score

4.8★ 254 reviews144 read in full

Best for: Prompt response, thorough restoration services

Listing details verified 15 days ago.

SERVPRO of Northeast Dallas stands out for its quick response times and thorough restoration services, which many customers appreciate during stressful water damage events. Review patterns indicate issues with billing communication and occasional delays during repairs, which may impact overall satisfaction. However, the commitment to professionalism and clear communication throughout the mitigation stages contributes positively to their reputation.

Ranked in: Best Water Damage Restoration in DFW, Water Damage Restoration in Dallas

What reviewers consistently mention

Several reviews highlight that crews responded promptly after water damage incidents, often arriving within hours to begin mitigation efforts.
Multiple customers note the professionalism and thoroughness of the staff throughout the restoration process, with positive remarks on communication and respect for property.

Watch out for

Some reviewers report issues with the billing department, indicating communication problems regarding invoices even after service completion.
Several customers describe delays and complications during the repair process, mentioning property damage and incomplete estimates prior to job initiation.

How the reviews break down

4.8★ average from 254 Google reviews

5★
241 95%
4★
4 2%
3★
0 0%
2★
1 0%
1★
8 3%

Low ratings are rare here — 4% of reviews are one or two stars.

Services offered by SERVPRO of Northeast Dallas

Water Damage Restoration Service: This service includes comprehensive cleanup and restoration for residential and commercial properties affected by water damage, ensuring thorough damage assessment and reconstruction.
Air Duct Cleaning Service: The air duct cleaning service focuses on improving indoor air quality by removing dust and contaminants from HVAC systems.
Building Restoration Service: Building restoration services address structural damage from various incidents, providing comprehensive assessments and reconstruction solutions.
Carpet Cleaning Service: This service offers deep cleaning of carpets to remove stains, allergens, and dirt, enhancing the overall cleanliness of the space.
Cleaners: General cleaning services are available for various settings, focusing on maintaining cleanliness and hygiene in residential and commercial environments.
Crime Victim Service: This service provides specialized cleaning and restoration following crime-related incidents, ensuring a respectful and thorough approach to recovery.
Debris Removal Service: Debris removal services efficiently clear away unwanted materials from properties, facilitating a clean and safe environment.
Fire Damage Restoration Service: Fire damage restoration services include assessment, cleanup, and reconstruction for properties affected by fire, smoke, and soot.
Waste Management Service: Waste management services focus on the proper disposal and management of waste materials, promoting environmental responsibility.