SERVPRO of North Irving
Reviews read through May 14, 2026 · Scored Aug 11, 2026 · 88 reviews read
Best for: Water damage restoration, professional communication
Listing details verified 13 days ago.
SERVPRO of North Irving is recognized for its strong communication and professional approach during water damage restorations, which several customers highlight as key positives. However, delays and confusion with billing are noted as significant drawbacks, affecting the overall customer experience. The trade-off appears to be between effective service and potential administrative issues.
What reviewers consistently mention
Multiple customers report effective communication throughout the restoration process, with staff frequently updating them on progress and addressing concerns. This is noted in reviews [6], [7], [22], and [43].
Several reviewers highlight the professional demeanor and thoroughness of the teams that performed water damage restoration, emphasizing their efficient work and respect for property. This is mentioned in reviews [10], [12], and [19].
Watch out for
Multiple customers express concerns about delays in receiving estimates and starting the actual restoration work, indicating potential issues with scheduling and communication. This is seen in reviews [1], [3], and [4].
Several reviewers report dissatisfaction with billing practices, including inflated charges and lack of clarity regarding final costs. Complaints are detailed in reviews [0], [3], and [5].
How the reviews break down
4.6★ average from 96 Google reviews
- 5★85 89%
- 4★2 2%
- 3★0 0%
- 2★2 2%
- 1★7 7%
9% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by SERVPRO of North Irving
- Water Damage Restoration Service
This service includes comprehensive cleanup and restoration for both residential and commercial properties affected by water damage, ensuring thorough damage assessment and recovery.
- Building Restoration Service
The building restoration service focuses on restoring structures to their original condition following damage from various sources, including water, fire, and storms.
- Crime Victim Service
This service provides specialized cleanup and restoration for properties impacted by crime, addressing biohazard concerns and ensuring a safe environment.
- Fire Damage Restoration Service
Fire damage restoration involves assessing and repairing properties affected by fire, smoke, and soot, facilitating the recovery process for both residential and commercial clients.
- Veteran-owned business
- Woman-owned business
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
Frequently Asked Questions
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Where SERVPRO of North Irving ranks
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