ServiceMaster Advanced Restorations
Reviews read through Jul 4, 2026 · Scored Aug 28, 2026 · 58 reviews read
ServiceMaster Advanced Restorations stands out for its efficient packing and unpacking services, which many reviewers appreciated during stressful restoration situations. While several customers noted strong communication and professionalism, issues with project management and customer service remain concerning. Balancing their strengths with these challenges is essential for potential clients to consider.
What reviewers consistently mention
Several reviewers highlighted strong communication from the ServiceMaster team throughout the restoration process, emphasizing that they kept clients informed at every stage of the work.
Multiple customers noted that the packing and unpacking services were performed efficiently and with care, ensuring their belongings were well-handled.
Watch out for
Several customers reported issues with project management, such as inconsistent teams working on their homes, leading to incomplete or unsatisfactory work.
Multiple reviewers mentioned customer service challenges, including delayed timelines for service and inadequate responses to concerns or complaints.
Several customers expressed frustration over missing or damaged personal belongings during or after the restoration process, indicating a lack of care in handling items.
How the reviews break down
4.7★ average from 78 Google reviews
- 5★68 87%
- 4★4 5%
- 3★0 0%
- 2★1 1%
- 1★5 6%
8% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by ServiceMaster Advanced Restorations
- Water Damage Restoration Service
This service focuses on assessing water damage, implementing restoration measures, and drying affected areas to prevent mold growth.
- Air Duct Cleaning Service
The service involves cleaning air ducts to improve air quality and system efficiency, removing dust and allergens.
- Building Restoration Service
This service addresses structural damage from disasters, ensuring properties are restored to a safe and functional condition.
- Crime Victim Service
Support is provided for victims of crime, focusing on cleanup and restoration to help restore a sense of safety.
- Debris Removal Service
This service includes the removal of debris from properties, facilitating a clean and safe environment post-disaster.
- Fire Damage Restoration Service
The service entails assessing fire damage and restoring affected areas, including cleanup of smoke and soot.
- Waste Management Service
This service offers efficient waste removal and management solutions for residential and commercial properties.
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