Sachse Family Dentistry
Reviews read through Aug 26, 2026 · Scored Aug 28, 2026 · 130 reviews read
Best for: Gentle care, friendly staff, anxiety support
Listing details verified 8 days ago.
Sachse Family Dentistry stands out for its attentive care, especially from Dr. Rottman, who is noted for his gentle approach and thorough explanations. Many reviewers appreciate the friendly atmosphere created by the staff, which helps ease dental anxiety. However, there are recurring complaints about the front desk service and concerns regarding upselling treatments, which potential patients may want to weigh against the positive experiences.
What reviewers consistently mention
Several reviewers mention that Dr. Rottman is personable, gentle, and thorough, providing detailed explanations of procedures.
Multiple customers describe positive experiences with the staff, noting their kindness, professionalism, and ability to create a comfortable environment for patients, especially those with dental anxiety.
Watch out for
Several reviewers report issues with appointment scheduling and receiving poor service from the front desk staff, including unreturned calls and missed appointment notifications.
Multiple customers express dissatisfaction with perceived upselling of unnecessary treatments and high costs, leading to concerns about transparency and value.
How the reviews break down
4.8★ average from 238 Google reviews
- 5★221 93%
- 4★2 1%
- 3★4 2%
- 2★0 0%
- 1★11 5%
Low ratings are rare here — 5% of reviews are one or two stars.
Services offered by Sachse Family Dentistry
- Dentist
Offers comprehensive dental care, including routine checkups and treatments for patients of all ages.
- Cosmetic Dentist
Provides a range of cosmetic procedures aimed at enhancing the appearance of smiles.
- Dental Clinic
Serves as a full-service dental clinic, addressing various oral health needs and treatments.
- Dental Implants Provider
Specializes in the placement and restoration of dental implants to replace missing teeth.
- Denture Care Center
Offers services related to the fitting, adjustment, and maintenance of dentures.
- Emergency Dental Service
Available for urgent dental issues requiring immediate attention and care.
- Orthodontist
Provides orthodontic treatments to align teeth and improve bite functionality.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Restrooms available
- Appointment required
- Appointments recommended
- Accepts credit cards
Frequently Asked Questions
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