What types of biohazard cleanup do you handle?

Services include trauma scenes, unattended passing, hoarding situations, and contamination cleanup, all performed in compliance with OSHA and IICRC standards.

Do you offer 24/7 emergency water damage services?

Emergency water damage restoration is available 24/7 for issues like burst pipes, appliance leaks, or flooding.

How soon can you respond to an emergency?

Response is available 24/7 for emergencies; assistance can be provided any time.

Are your technicians certified?

All technicians are IICRC-certified and trained in the latest restoration techniques.

Does homeowner’s insurance cover water damage?

Homeowner’s insurance typically covers sudden and accidental water damage, but flood damage is usually not included.

PuroClean of Waxahachie

Name: PuroClean of Waxahachie
Address: 201 Panorama Loop #300, Waxahachie, TX 75165, Waxahachie, TX, US
Telephone: +1945-259-7876

Reviews read through Jul 27, 2026 · Scored Aug 11, 2026 · 36 reviews read

201 Panorama Loop #300, Waxahachie, TX 75165

945-259-7876

Visit Website

64.2

DFW Pros score

5.0★ 38 reviews36 read in full

Best for: prompt emergency response, thorough communication

Listing details verified 13 days ago.

PuroClean of Waxahachie stands out for its swift emergency response and strong emphasis on professional service. Reviewers frequently commend the team's ability to manage complex water damage situations while maintaining clear communication with customers. Although some challenges with insurance processes and follow-ups were noted, the overall sentiment remains highly positive. This combination of factors positions them favorably for those in urgent need of restoration services.

Ranked in: Best Water Damage Restoration in DFW

What reviewers consistently mention

PuroClean of Waxahachie's team consistently demonstrates prompt response times, often arriving on-site within hours of a call to address water damage emergencies.
Several reviewers highlight the professionalism and effectiveness of Jordan and his crew in managing the restoration process, including thorough communication throughout the repair.

Watch out for

Some reviewers mention challenges with the insurance claim process, indicating a need for clearer guidance from the company.
A few customers reported that they experienced delays in follow-up visits after initial services were completed, which caused some frustration.

How the reviews break down

5.0★ average from 38 Google reviews

5★
38 100%
4★
0 0%
3★
0 0%
2★
0 0%
1★
0 0%

Low ratings are rare here — 0% of reviews are one or two stars.

PuroClean of Waxahachie specializes in water damage restoration, offering quick response services and knowledgeable staff. They provide thorough mold remediation and renovation support, along with assistance for insurance claims.

Services offered by PuroClean of Waxahachie

Water Damage Restoration Service: This service provides comprehensive restoration for properties affected by water damage, including flood repair and reconstruction.
Fire Damage Restoration Service: The fire damage restoration service focuses on cleaning, repairing, and restoring properties impacted by fire and smoke.

Veteran-owned business

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking