Prime Pools

Name: Prime Pools
Address: 825 Watters Creek Blvd Suite 250, Bldg M, Allen, TX 75013, Allen, TX, US
Telephone: +1469-229-7901

Reviews read through Feb 22, 2026 · Scored Aug 28, 2026 · 7 reviews read

825 Watters Creek Blvd Suite 250, Bldg M, Allen, TX 75013

469-229-7901

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57.4

DFW Pros score

3.5★ 8 reviews7 read in full

Best for: Quality workmanship, reliable communication

Listing details verified 20 days ago.

Prime Pools is distinguished by its strong communication and quality of work, as noted by satisfied clients. However, recurring complaints about project delays and customer service issues indicate a need for improvement in these areas. For those prioritizing good service and craftsmanship, this company may be a fitting choice despite some reported challenges.

Ranked in: Best Pool Builders in DFW

What reviewers consistently mention

Several reviewers highlight quick response times and effective communication throughout the project.
Multiple customers report high-quality workmanship, noting that the final results met or exceeded their expectations.

Watch out for

Multiple customers report issues with customer service, including unresponsiveness and difficulty in obtaining refunds after disputes.

How the reviews break down

3.5★ average from 8 Google reviews

5★
5 63%
4★
0 0%
3★
0 0%
2★
0 0%
1★
3 38%

38% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Prime Pools specializes in pool construction and related services, focusing on effective communication throughout the project. Clients can expect clear discussions regarding job details and financial aspects.

Services offered by Prime Pools

Swimming Pool Contractor: The company offers a range of services including new pool construction, equipment repair, plastering, tiling, water feature installation, leak detection, and heater services.