Pleasant Run A/C & Heat, LLC
Reviews read through Aug 4, 2026 · Scored Aug 11, 2026 · 133 reviews read
Pleasant Run A/C & Heat is recognized for their knowledgeable staff and commitment to customer service, which is highlighted by consistent praise for detailed explanations and efficient repairs. While generally positive, some criticism exists regarding upselling and parts pricing. Overall, the combination of reasonable pricing and effective communication distinguishes this business in the HVAC sector.
What reviewers consistently mention
Several reviewers comment on the reasonable pricing practices of Pleasant Run A/C & Heat, often noting fair quotes and no pressure sales tactics. Many customers express satisfaction with the cost relative to the quality of service received, highlighting a lack of price gouging.
Multiple customers describe the professionalism and knowledge of the technicians, specifically mentioning their ability to explain issues clearly and provide effective solutions. This includes positive experiences during diagnostics and installations, contributing to overall customer trust.
Watch out for
Several reviewers report experiences of being pressured into purchasing unnecessary services, particularly in situations where equipment was suggested to be replaced instead of repaired. This has led to feelings of distrust regarding some diagnostic assessments.
Some customers mention significant mark-ups on parts, specifically during repair situations. Complaints regarding high pricing practices on replacement components have been noted, raising concerns about transparency in parts pricing.
How the reviews break down
4.9★ average from 242 Google reviews
- 5★236 98%
- 4★3 1%
- 3★0 0%
- 2★0 0%
- 1★3 1%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Pleasant Run A/C & Heat, LLC
- HVAC Contractor
This contractor provides installation and replacement services for air conditioning, heating systems, and ductwork.
- Air Conditioning Contractor
Services include the installation and replacement of air conditioning units and related components.
- Air Conditioning Store
A range of air conditioning units and systems are available for purchase.
- Air Conditioning System Supplier
Supplies various air conditioning systems, including VRF and mini-split options.
- Furnace Repair Service
Offers repair services for furnaces to ensure efficient heating performance.
- Heating Contractor
Provides installation and replacement services for heating systems, including heat pumps.
- Heating Equipment Supplier
Supplies heating equipment, focusing on various types of heating systems.
- Repair Service
Offers repair services for HVAC systems to maintain optimal functionality.
- Veteran-owned business
- Woman-owned business
- On-site service available
- LGBTQ+ friendly
- Transgender safe space
Cities
Where Pleasant Run A/C & Heat, LLC ranks
Request a quote from Pleasant Run A/C & Heat, LLC
Not heard back within two business days? Tell us and we will chase it, and point you at other hvac contractors we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local HVAC Contractors in Dallas-Fort Worth
View All- 87.2Force Home Services Plumbing, AC, & Heating4.8★ (1,586)
HVAC Contractor · Denton
Quick response to plumbing and HVAC emergencies
- 55.0Shurtemp Air Conditioning & Heating4.0★ (5)
HVAC Contractor · Wylie
Shurtemp Air Conditioning & Heating provides HVAC services, including repairs and installations for various makes and models. The company offers competitive pricing for services such as motor and condenser change outs. Free in-home quotes are available for new system installations.
- 81.9Diamond Blue Air4.9★ (168)
HVAC Contractor · Carrollton
Reliable service, honest assessments