DFWProfessionals

Pioneer 1 Realty, Inc.

Reviews read through Jul 23, 2026 · Scored Aug 28, 2026 · 45 reviews read

13012 Forest Glen Ln, Balch Springs, TX 75180
972-286-4700
Visit Website
61.6
DFW Professionals score
4.3★ 45 reviews45 read in full

Best for: Responsive service, effective property management

Pioneer 1 Realty, Inc.

Listing details verified 11 days ago.

Pioneer 1 Realty, Inc. stands out for its effective property management and the positive experiences shared by clients regarding responsive service from their team, particularly with staff member Cesar. While some complaints about communication and professionalism exist, the majority of reviews reflect satisfaction with the management of rental properties and the support provided during the rental process.

Ranked in: Best Real Estate Agencies in DFW

What reviewers consistently mention

  • Several reviewers highlight their positive experiences with Cesar, noting his responsiveness and ability to make the rental process easy and efficient. Customers emphasize that he conducts himself professionally and is always eager to assist with any inquiries or issues.

Watch out for

  • Multiple customers report poor customer service experiences, including lack of communication and difficulties in reaching staff. This has led to frustration, especially during critical stages like application processes or when addressing concerns.

  • Several reviewers characterize certain staff, particularly Chato Castillo, as lacking professionalism and being unresponsive, which detracts from the overall experience for tenants needing assistance.

How the reviews break down

4.3★ average from 45 Google reviews

  • 5★
    37 82%
  • 4★
    0 0%
  • 3★
    0 0%
  • 2★
    0 0%
  • 1★
    8 18%

18% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Services offered by Pioneer 1 Realty, Inc.

Property Management Company

This company provides comprehensive property management services, focusing on effective communication, accountability, and reasonable fees.

Online appointments
On-site service available
Wheelchair accessible parking
Appointment required

Categories

Real Estate AgencyProperty Management

Cities

Balch Springs
Claim
WaterTex Pool - Pool Equipment Repair
Ad

Request a quote from Pioneer 1 Realty, Inc.

Not heard back within two business days? Tell us and we will chase it, and point you at other real estate agencys we score well.

Own this business?

Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.

Claim this listing