Phillips Insurance
Reviews read through Mar 19, 2025 · Scored Aug 28, 2026 · 34 reviews read
Listing details verified 5 days ago.
Phillips Insurance stands out for its competitive pricing and the personal touch provided by Ken Phillips. Many customers appreciate his attentiveness and efforts to secure the best insurance rates. However, some reviews highlight difficulties in reaching out, suggesting potential areas for improvement in communication. This balance of strong client relationships and some service challenges influences its overall ranking.
What reviewers consistently mention
Several customers report that Ken Phillips provides competitive insurance rates and often finds them great deals, even for drivers with challenging records. These sentiments can be found in reviews [2], [9], and [10].
Multiple customers describe the service as friendly and personal, highlighting Ken's down-to-earth approach and willingness to assist clients. This is noted in reviews [3], [12], and [14].
Watch out for
Several reviewers express concerns about difficulties in reaching the agency by phone, noting repeated unsuccessful attempts to get callbacks. This issue is mentioned in reviews [0], [1], and [15].
A few customers describe frustrations with communication, specifically regarding unreturned messages and a full voicemail inbox, indicating potential challenges with client engagement. This concern appears in reviews [0] and [1].
How the reviews break down
4.8★ average from 52 Google reviews
- 5★45 87%
- 4★5 10%
- 3★0 0%
- 2★0 0%
- 1★2 4%
Low ratings are rare here — 4% of reviews are one or two stars.
Services offered by Phillips Insurance
- Insurance Agency
Offers a range of insurance products tailored to meet various client needs.
- Auto Insurance Agency
Provides coverage options for personal and commercial vehicles to protect against accidents and damages.
- Motorcycle Insurance Agency
Delivers specialized insurance solutions for motorcycle owners to ensure adequate protection on the road.
- Wheelchair accessible entrance
- Wheelchair accessible parking
Cities
Where Phillips Insurance ranks
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