Moss Insurance Group
Reviews read through Aug 18, 2026 · Scored Aug 28, 2026 · 14 reviews read
Best for: Personalized insurance guidance and thorough service
Listing details verified 6 days ago.
Moss Insurance Group stands out for its attentive and friendly staff who are committed to helping clients understand their insurance options. Reviewers frequently note the proactive communication and personalized service provided by team members like Megan and Jennifer. However, some concerns about rudeness in isolated incidents suggest variability in client experiences. Overall, the agency is highly regarded for its expertise, particularly for newcomers to Texas.
What reviewers consistently mention
Several reviewers describe the staff as responsive and helpful, with specific praise for individuals like Megan and Jennifer. These staff members assisted clients in navigating complex insurance processes effectively.
Multiple customers highlight the thoroughness of the service provided, particularly in finding suitable insurance options that meet clients' needs and budgets.
How the reviews break down
4.7★ average from 14 Google reviews
- 5★13 93%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★1 7%
7% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Moss Insurance Group
- Insurance Agency
Offers a range of insurance products including home, auto, commercial, health, life, and business insurance.
- Wheelchair accessible entrance
- Wheelchair accessible parking
Categories
Cities
Where Moss Insurance Group ranks
Request a quote from Moss Insurance Group
Not heard back within two business days? Tell us and we will chase it, and point you at other insurance agencys we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Insurance Agencies in Dallas-Fort Worth
View All- 80.1Hempkins Insurance5.0★ (38)
Insurance Agency · Allen
Personalized service, efficient claims handling
- 56.5Ruiz Insurance Agency5.0★ (4)
Insurance Agency · Cedar Hill
Ruiz Insurance Agency offers personalized service in the insurance sector, emphasizing direct communication with clients. Customers typically interact with the same representative for consistency, ensuring attention to detail for their insurance needs. The agency prioritizes customer service, aiming to provide a streamlined experience without long wait times.
- 69.6Freeway Insurance4.5★ (280)
Insurance Agency · Carrollton
Getting quotes from friendly staff, personalized service

