Method Pools

Name: Method Pools
Address: 1300 W Main St Ste 103, Waxahachie, TX 75165, Waxahachie, TX, US
Telephone: +1972-765-3294

Reviews read through Jan 20, 2026 · Scored Aug 15, 2026 · 92 reviews read

1300 W Main St Ste 103, Waxahachie, TX 75165

972-765-3294

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51.9

DFW Pros score

4.4★ 108 reviews92 read in full

Best for: Well-maintained pools, knowledgeable technicians

Listing details verified 5 days ago.

Method Pools stands out for its skilled technicians who provide reliable pool maintenance services, particularly noted for their thoroughness and professionalism. However, the company's growth appears to have impacted service delivery, resulting in significant delays and communication challenges that frustrate some customers. Balancing strong on-site service with complaints about office interactions and scheduling issues is crucial for potential clients to consider.

Ranked in: Best Pool Repair in DFW

What reviewers consistently mention

Several reviewers mention that the pool technicians, especially Robin, provide timely and thorough service, ensuring pools are well-maintained and clean. Customers appreciate his knowledge and professionalism, often citing the quality of his work.
Reviewers indicate a positive completion experience with their new pools, noting good design and end results. Method Pools is recognized for having competitive quotes and efficient project management in some cases, contributing to customer satisfaction.

Watch out for

Multiple customers report significant delays in pool construction and service appointments, often waiting much longer than initially promised. There are mentions of poor communication regarding scheduling and project updates, leading to frustration.
Several reviewers describe negative experiences with customer service, particularly interactions with the office staff. Complaints include rudeness and a lack of responsiveness, which exacerbates already existing service issues.

How the reviews break down

4.4★ average from 108 Google reviews

5★
90 83%
4★
0 0%
3★
2 2%
2★
2 2%
1★
14 13%

15% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Method Pools specializes in pool construction and maintenance, offering services that include cleaning and reliable repairs. The team is noted for their helpfulness and attention to detail, ensuring a spotless finish.

Services offered by Method Pools

Swimming Pool Contractor: Offers new pool construction tailored to client specifications.
Pool Cleaning Service: Provides weekly cleaning services to maintain pool hygiene and clarity.
Swimming Pool Repair Service: Handles repairs for various pool equipment and systems.
Swimming Pool Supply Store: Sells a range of pool supplies and equipment for maintenance and enjoyment.