Justin Bigby - State Farm Insurance Agent

Reviews read through Aug 27, 2026 · Scored Aug 28, 2026 · 99 reviews read

66.4
DFW Pros score
4.9 101 reviews99 read in full

Best for: Responsive service, competitive pricing

Justin Bigby - State Farm Insurance Agent

Listing details verified 5 days ago.

Justin Bigby’s agency stands out for its attentive customer service and ability to help clients save money through competitive insurance options. While many reviews highlight the knowledge and support of staff members like Miriam and Kim, challenges exist in communication consistently across all interactions. This balance of efficient service and occasional miscommunication shapes the overall customer experience.

What reviewers consistently mention

  • Several reviewers praise the responsiveness and attentiveness of the staff, highlighting their ability to answer questions and provide timely assistance. This includes team members like Miriam and Kim, who have been noted for their willingness to go the extra mile.

  • Multiple customers mention significant savings achieved through this agency. Reviewers frequently report reduced premiums and better coverage options compared to their previous insurance providers, indicating effective policy management by the team.

Watch out for

  • Several reviewers express dissatisfaction with communication issues, noting delays in follow-up and a lack of urgency from staff when resolving problems or answering inquiries.

  • A few customers report unexpected fees that were not communicated upfront, leading to frustration and disappointment when issues arose after signing contracts.

How the reviews break down

4.9★ average from 101 Google reviews

  • 5
    97 96%
  • 4
    1 1%
  • 3
    0 0%
  • 2
    0 0%
  • 1
    3 3%

Low ratings are rare here — 3% of reviews are one or two stars.

Services offered by Justin Bigby - State Farm Insurance Agent

Insurance Agency

This agency provides guidance on various insurance options, focusing on addressing clients' life and financial needs.

Auto Insurance Agency

The auto insurance services offered include tailored coverage solutions to protect vehicles and drivers against potential risks.

Home Insurance Agency

Home insurance services encompass protection for property and belongings, ensuring clients are safeguarded against unforeseen events.

Life Insurance Agency

Life insurance services aim to provide financial security for families, helping clients choose appropriate coverage for their needs.

Renters Insurance Agency

Renters insurance services offer protection for personal belongings and liability coverage for individuals renting properties.

Online appointments
On-site service available
Wheelchair accessible entrance
Wheelchair accessible parking
Wheelchair accessible restroom
Wheelchair accessible seating

Frequently Asked Questions

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