James Kate Roofing & Restoration
Reviews read through Jul 30, 2026 · Scored Aug 11, 2026 · 144 reviews read
Best for: Insurance claims assistance, efficient processes
Listing details verified 3 days ago.
James Kate Roofing & Restoration stands out for its strong communication and reliable service during roofing projects. Many customers emphasize effective teamwork, particularly praising project managers like Becky Rodriguez for their efforts in guiding clients through the insurance process. While some complaints highlight communication issues and delays, the overall sentiment leans positive, indicating that most customers appreciate the quality of work and dedication to customer satisfaction.
What reviewers consistently mention
Several reviewers highlight effective communication throughout their projects, citing team members like Becky and Dillon for their responsiveness and willingness to answer questions.
Multiple customers report satisfaction with the quality and efficiency of the roofing work, often mentioning timely completion and thorough cleanup after the job.
Several reviewers appreciate the assistance provided in navigating insurance claims, indicating that employees like Becky and Dillon proactively worked with insurers to ensure coverage.
Many customers express gratitude for the reliability and professionalism of the crew, citing positive experiences with management and staff throughout the roofing process.
Watch out for
Some reviews mention delays and poor communication regarding project timelines, with several customers expressing frustration over unreturned calls and extended waiting periods.
A few reviewers raised concerns about perceived financial motivations, suggesting that the company may prioritize profit over customer advocacy in certain situations.
A couple of customers encountered issues with follow-up support after their projects were completed, noting a lack of responsiveness when seeking additional assistance.
How the reviews break down
4.9★ average from 296 Google reviews
- 5★282 95%
- 4★7 2%
- 3★1 0%
- 2★2 1%
- 1★4 1%
Low ratings are rare here — 2% of reviews are one or two stars.
Services offered by James Kate Roofing & Restoration
- Roofing Contractor
This contractor specializes in roofing solutions for residential and commercial properties, offering services that include roof replacements and repairs.
- Fire Damage Restoration Service
The team provides professional restoration services for properties affected by fire, focusing on recovery and rebuilding.
- Water Damage Restoration Service
Expert water damage restoration services are available, aimed at helping clients restore their properties after water-related incidents.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
Frequently Asked Questions
Cities
Where James Kate Roofing & Restoration ranks
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