Icon Plumbing
Reviews read through Jul 24, 2026 · Scored Aug 11, 2026 · 89 reviews read
Listing details verified 12 days ago.
Icon Plumbing stands out due to its responsiveness, especially during emergencies, which many reviewers frequently mention. Customers appreciate the knowledgeable technicians who communicate effectively about plumbing problems and solutions. Despite a few complaints regarding issue resolution and scheduling, the overall positive sentiment reflects their reputation for reliable service at reasonable prices.
What reviewers consistently mention
Several reviewers highlight the prompt response times from Icon Plumbing, noting that technicians often arrive within an hour for emergency calls.
Multiple customers describe their interactions with technicians like Condy and Joe as friendly and professional, emphasizing their communication about plumbing issues and solutions.
Watch out for
Several reviewers report dissatisfaction with the initial problem resolution, stating that some issues were not fixed or worsened after service.
A few customers expressed concerns about scheduling challenges or delays, affecting their overall experience with the company.
How the reviews break down
4.9★ average from 95 Google reviews
- 5★92 97%
- 4★1 1%
- 3★1 1%
- 2★0 0%
- 1★1 1%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Icon Plumbing
- Plumber
Offers a range of plumbing services including emergency repairs, water heater installations, water filtration systems, sewer camera inspections, and solutions for slab leaks.
- Water Damage Restoration Service
Provides water damage restoration services to address issues caused by leaks, floods, and other water-related incidents, ensuring thorough cleanup and repair.
- Woman-owned business
- On-site service available
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Accepts credit cards
Frequently Asked Questions
Categories
Cities
Where Icon Plumbing ranks
Request a quote from Icon Plumbing
Not heard back within two business days? Tell us and we will chase it, and point you at other plumbers we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Plumbers in Dallas-Fort Worth
View All- 52.8Keller Plumbing Pros4.4★ (7)
Plumber · Keller
Keller Plumbing Pros offers plumbing services in this area. The company provides a range of plumbing solutions, though specific services and pricing details are not available. Appointments depend on availability, and it is advisable to book ahead.
- 66.4MedRoof.com4.9★ (77)
Roofing Contractor · Lancaster
MedRoof.com is a roofing contractor based in Lancaster, offering services such as roof replacement, repair, installation, and water damage restoration. The company has a team of trained experts focused on delivering quality craftsmanship and attention to detail for various roofing needs.
- 65.7Rankin Service Pros Carpet Cleaning4.8★ (68)
Water Damage Restoration · Forney
Rankin Service Pros Carpet Cleaning offers water damage restoration services in Forney. Utilizing high heat truck-mounted equipment, the process involves prespraying with a synthetic detergent to loosen soil, followed by extraction with pure water at 210 degrees. This method aims to leave carpets clean without soap residue, ensuring longer-lasting results.