Do you charge a trip fee?

Estimates are provided at no cost, which means there is no trip fee for assessments.

What areas do you service?

Services are available throughout the Dallas/Fort Worth metroplex, including Arlington and surrounding cities.

What services do you offer?

A range of residential plumbing services is available, such as leak detection, water heater maintenance, and bathroom remodeling.

Do you locate septic tanks?

Locating septic tanks is not a service currently offered.

Horizon Plumbing Services

Name: Horizon Plumbing Services
Address: 6101 W Pioneer Pkwy, Arlington, TX 76013, Arlington, TX, US
Telephone: +1817-661-1273

Reviews read through Jul 14, 2026 · Scored Aug 10, 2026 · 103 reviews read

6101 W Pioneer Pkwy, Arlington, TX 76013

817-661-1273

Visit Website

76.2

DFW Pros score

4.5★ 286 reviews103 read in full

Best for: Responsive service and skilled technicians

Listing details verified 13 days ago.

Horizon Plumbing Services ranks as a reliable option in Arlington for plumbing needs, particularly due to the technical skill and professionalism of their technicians. While there are frequent mentions of strong communication and quick responses, complaints about customer service and scheduling mismanagement suggest that potential clients should be prepared for varying levels of support. However, positive experiences appear to substantially predominate, making this company a solid choice for plumbing services.

Ranked in: Best Plumbers in DFW, Plumbers in Arlington

What reviewers consistently mention

Several reviewers note that technicians are punctual and communicate clearly regarding appointment times and service details, contributing to a positive customer experience.
Multiple customers report satisfaction with the skills and professionalism of the plumbers, often highlighting thorough diagnostics and effective problem-solving.

Watch out for

Several reviewers express frustration over poor customer service, including rude responses from staff and insufficient follow-up on service requests.
Multiple customers mention issues with scheduling, stating that appointments were canceled or rescheduled without proper notification, leading to a lack of trust.

How the reviews break down

4.5★ average from 286 Google reviews

5★
239 84%
4★
10 3%
3★
4 1%
2★
4 1%
1★
29 10%

12% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Horizon Plumbing Services offers a range of plumbing solutions, including tankless water heater installation, leak detection, and drywall repair. The team is known for its courteous staff and experienced technicians.

Services offered by Horizon Plumbing Services

Plumber: Offers residential and commercial plumbing solutions, including leak detection, drain cleaning, and water heater repair and installation.
Bathroom Remodeler: Specializes in bathroom plumbing upgrades to enhance functionality and aesthetics in residential spaces.
Drainage Service: Provides comprehensive drainage solutions to address issues related to blockages and water flow in plumbing systems.
Water Filter Supplier: Supplies a variety of water filtration systems to improve water quality for residential and commercial use.
Water Softening Equipment Supplier: Offers water softening equipment to reduce hardness in water, enhancing its quality for everyday use.