Forney Family Dentistry & Orthodontics
Reviews read through Aug 26, 2026 · Scored Aug 28, 2026 · 132 reviews read
Listing details verified 8 days ago.
Forney Family Dentistry & Orthodontics is noted for its compassionate staff and thorough dental care. However, there are significant concerns regarding aggressive upselling of treatments and billing practices that have led to customer dissatisfaction. While many appreciate the welcoming environment, negative sentiments about business practices have heavily influenced overall ratings.
What reviewers consistently mention
Several reviewers mention the staff at Forney Family Dentistry & Orthodontics as friendly and compassionate, creating a welcoming environment.
Multiple customers appreciate the thoroughness of dental cleanings and the clarity of treatment explanations, which help patients feel informed about their dental care.
Watch out for
Several reviewers express concerns about aggressive sales tactics, often feeling pressured to accept costly and potentially unnecessary treatments.
Multiple customers report difficulties with billing and refunds, including being charged for services not performed and experiencing long delays in receiving refunds.
Several reviewers describe scheduling issues and poor communication, leading to frustrations over appointment management.
How the reviews break down
4.5★ average from 572 Google reviews
- 5★497 87%
- 4★9 2%
- 3★0 0%
- 2★11 2%
- 1★55 10%
12% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Forney Family Dentistry & Orthodontics
- Dentist
The practice offers personalized dental care, including routine preventive services and comprehensive cosmetic and restorative treatments, all delivered in a welcoming environment.
- Woman-owned business
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Restrooms available
- Appointments recommended
Frequently Asked Questions
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