First US Floors
Reviews read through Jul 8, 2026 · Scored Aug 28, 2026 · 63 reviews read
Listing details verified today.
First US Floors stands out for its prompt service and extensive product selection, with many reviewers appreciating the knowledgeable staff. However, recurring complaints about customer service and installation quality draw attention to potential risks. Customers may find value in the competitive pricing and quick turnaround, but must weigh this against reported service inconsistencies.
What reviewers consistently mention
Several reviewers describe the staff as knowledgeable and helpful, particularly highlighting Matt and Carlos for their assistance throughout the selection and installation process.
Multiple customers note timely installation and a seamless process, with many jobs completed within one to three days.
Watch out for
Several reviewers report poor customer service, particularly citing unprofessional behavior and rudeness from the owner.
Multiple customers express frustration with quality issues, claiming that the company does not stand by their work post-installation, including complaints about corner-cutting.
How the reviews break down
4.5★ average from 67 Google reviews
- 5★58 87%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★9 13%
13% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by First US Floors
- Flooring Store
This flooring store offers a variety of flooring materials suitable for residential and commercial spaces.
- Floor Refinishing Service
The floor refinishing service restores the appearance of existing floors, enhancing their durability and aesthetic appeal.
- Floor Sanding And Polishing Service
This service involves sanding and polishing floors to achieve a smooth, glossy finish while removing imperfections.
- Flooring Contractor
As a flooring contractor, the company provides installation and repair services tailored to various flooring types.
- Wood And Laminate Flooring Supplier
The supplier offers a selection of wood and laminate flooring options, catering to diverse design preferences.
- Wood Floor Installation Service
This service specializes in the professional installation of wood flooring, ensuring precise fitting and finishing.
- Wood Floor Refinishing Service
The wood floor refinishing service revitalizes old wood floors, restoring their original beauty and extending their lifespan.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Accepts credit cards
Cities
Where First US Floors ranks
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