First US Floors

Name: First US Floors
Address: 4225 Midway Rd STE 110, Carrollton, TX 75007, Carrollton, TX, US
Telephone: +1214-227-9252

Reviews read through Jul 8, 2026 · Scored Aug 10, 2026 · 63 reviews read

4225 Midway Rd STE 110, Carrollton, TX 75007

214-227-9252

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66.2

DFW Pros score

4.5★ 67 reviews63 read in full

Best for: fast installation, reasonable pricing

Listing details verified 11 days ago.

First US Floors stands out for its prompt service and extensive product selection, with many reviewers appreciating the knowledgeable staff. However, recurring complaints about customer service and installation quality draw attention to potential risks. Customers may find value in the competitive pricing and quick turnaround, but must weigh this against reported service inconsistencies.

Ranked in: Best Flooring Contractors in DFW, Flooring Contractors in Carrollton

What reviewers consistently mention

Several reviewers describe the staff as knowledgeable and helpful, particularly highlighting Matt and Carlos for their assistance throughout the selection and installation process.
Multiple customers note timely installation and a seamless process, with many jobs completed within one to three days.

Watch out for

Several reviewers report poor customer service, particularly citing unprofessional behavior and rudeness from the owner.
Multiple customers express frustration with quality issues, claiming that the company does not stand by their work post-installation, including complaints about corner-cutting.

How the reviews break down

4.5★ average from 67 Google reviews

5★
58 87%
4★
0 0%
3★
0 0%
2★
0 0%
1★
9 13%

13% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

First US Floors specializes in hardwood and carpet installation, offering services for new flooring and vinyl floor repair. The company emphasizes quick installation and a seamless process in Carrollton.

Services offered by First US Floors

Flooring Store: This flooring store offers a variety of flooring materials suitable for residential and commercial spaces.
Floor Refinishing Service: The floor refinishing service restores the appearance of existing floors, enhancing their durability and aesthetic appeal.
Floor Sanding And Polishing Service: This service involves sanding and polishing floors to achieve a smooth, glossy finish while removing imperfections.
Flooring Contractor: As a flooring contractor, the company provides installation and repair services tailored to various flooring types.
Wood And Laminate Flooring Supplier: The supplier offers a selection of wood and laminate flooring options, catering to diverse design preferences.
Wood Floor Installation Service: This service specializes in the professional installation of wood flooring, ensuring precise fitting and finishing.
Wood Floor Refinishing Service: The wood floor refinishing service revitalizes old wood floors, restoring their original beauty and extending their lifespan.