Don Atwell and Associates, LLC in Cedar Hill
Reviews read through Aug 11, 2026 · Scored Aug 28, 2026 · 22 reviews read
Best for: Responsive staff, long-term customer relationships
Listing details verified 6 days ago.
Don Atwell and Associates, LLC has built a strong reputation over the years, particularly for its attentive staff and overall customer service. Many long-term clients highlight the agency's commitment to maintaining quality relationships, though recent complaints about refund practices indicate areas for improvement. This mix of high customer loyalty and notable operational issues helps explain its ranking.
What reviewers consistently mention
Several customers report positive experiences with the professionalism and knowledge of staff members, especially mentioning individuals like Jason and Teresa as helpful and competent.
Multiple customers appreciate the responsiveness of the agency, citing that representatives are always available to answer questions and assist with insurance needs.
Watch out for
Several reviewers highlight issues with refunds, specifically a lengthy delay and insufficient amounts being returned after policy cancellations.
A few customers express dissatisfaction, advising against using the agency based on their negative experiences.
How the reviews break down
4.2★ average from 17 Google reviews
- 5★13 76%
- 4★1 6%
- 3★0 0%
- 2★0 0%
- 1★3 18%
18% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Don Atwell and Associates, LLC in Cedar Hill
- Insurance Agency
Offers a streamlined process for obtaining various insurance coverages, ensuring clarity and understanding of policies.
- Auto Insurance Agency
Provides tailored auto insurance solutions, including options for special add-ons and discounts based on eligibility.
- Business To Business Service
Facilitates insurance solutions tailored for businesses, focusing on the unique needs of commercial clients.
- Home Insurance Agency
Delivers comprehensive home insurance options, helping clients understand their coverage and any necessary modifications.
- Insurance Broker
Acts as an intermediary to help clients navigate various insurance products and find suitable coverage options.
- Insurance Company
Offers a range of insurance products, ensuring clients receive the necessary protection for their needs.
- Life Insurance Agency
Provides life insurance policies designed to meet individual requirements and financial goals.
- Motorcycle Insurance Agency
Specializes in motorcycle insurance, offering coverage options tailored to the specific needs of riders.
- Renters Insurance Agency
Offers renters insurance to protect personal belongings and provide liability coverage for tenants.
- Wheelchair accessible entrance
- Wheelchair accessible parking
Categories
Cities
Request a quote from Don Atwell and Associates, LLC in Cedar Hill
Not heard back within two business days? Tell us and we will chase it, and point you at other insurance agencys we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Insurance Agencies in Dallas-Fort Worth
View All- 72.7Princeton Insurance4.9★ (179)
Insurance Agency · Dallas
Quick quotes, knowledgeable agents
- 56.5Ruiz Insurance Agency5.0★ (4)
Insurance Agency · Cedar Hill
Ruiz Insurance Agency offers personalized service in the insurance sector, emphasizing direct communication with clients. Customers typically interact with the same representative for consistency, ensuring attention to detail for their insurance needs. The agency prioritizes customer service, aiming to provide a streamlined experience without long wait times.
- 61.4William Edwards: Allstate Insurance5.0★ (18)
Insurance Agency · Rockwall
William Edwards: Allstate Insurance offers a range of insurance services, including property, casualty, business, and life insurance. The agency is staffed by five experienced professionals with over 50 years of combined industry knowledge, serving more than 3,000 households in Texas.