Dallas Flooring Warehouse

Name: Dallas Flooring Warehouse
Address: 1469 W State Hwy 114 #618, Grapevine, TX 76051, Grapevine, TX, US
Telephone: +1817-416-9888

Reviews read through Jul 25, 2026 · Scored Aug 10, 2026 · 67 reviews read

1469 W State Hwy 114 #618, Grapevine, TX 76051

817-416-9888

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74.5

DFW Pros score

4.6★ 67 reviews67 read in full

Best for: Knowledgeable staff, efficient installation timing

Listing details verified 12 days ago.

Dallas Flooring Warehouse in Grapevine stands out for its knowledgeable staff, particularly Henry Michel and Ragan Montero, who receive high marks for their customer service and product expertise. Customers consistently report positive experiences with efficient installation and timely project completion. However, some reviews highlight occasional challenges with in-store service and logistical issues, suggesting that while many aspects of the service are commendable, there are areas needing improvement.

Ranked in: Best Flooring Contractors in DFW, Flooring Contractors in Grapevine

What reviewers consistently mention

Several reviewers highlight the strong communication skills of sales representative Henry Michel, noting he is helpful and responsive throughout the flooring process.
Many customers appreciate the timely installation and professionalism of the installation team, stating that the work is done efficiently and to a high standard.
Multiple customers mention the helpfulness and expertise of staff like Henry and Ragan in guiding them through product selections, leading to satisfactory outcomes.
Several reviews remark on the quality of the product selection, describing a wide variety of flooring options, including hardwood and tile.
Several reviewers commend the company's reasonable pricing and transparency, noting no hidden fees and a fair process in securing estimates and handling installations.

Watch out for

Multiple customers express dissatisfaction with the customer service in the store, specifically mentioning unhelpful staff and lack of clarity in communication.
Several reviews note issues with follow-up, including concerns about getting assistance or clarity after the sale was made or during installations.
Some customers experienced delays or frustrations related to logistical issues, such as picking up extra materials instead of delivery after significant purchases.

How the reviews break down

4.6★ average from 67 Google reviews

5★
58 87%
4★
2 3%
3★
0 0%
2★
3 4%
1★
4 6%

10% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Dallas Flooring Warehouse specializes in various flooring options, including carpet and hardwood floors. They provide services related to installations, project consultations, and pricing inquiries.

Services offered by Dallas Flooring Warehouse

Flooring Store: Offers a wide selection of flooring options, including hardwood, carpet, tile, laminate, and luxury vinyl plank.
Carpet Store: Features a variety of carpet styles and materials to meet diverse aesthetic and functional needs.
Flooring Contractor: Provides expert installation services and contractor pick-up options for various flooring types.
Wood And Laminate Flooring Supplier: Supplies an extensive range of wood and laminate flooring products suitable for residential and commercial projects.
Wood Floor Installation Service: Delivers professional installation services for wood flooring, ensuring quality craftsmanship and attention to detail.