First Floors Carpet One Floor & Home

Name: First Floors Carpet One Floor & Home
Address: 2261 N Hwy 77, Waxahachie, TX 75165, Waxahachie, TX, US
Telephone: +1469-383-3041

Reviews read through May 30, 2025 · Scored Aug 13, 2026 · 13 reviews read

2261 N Hwy 77, Waxahachie, TX 75165

469-383-3041

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58.1

DFW Pros score

3.9★ 17 reviews13 read in full

Best for: Helpful staff, timely installation

Listing details verified 2 days ago.

First Floors Carpet One Floor & Home stands out for its efficient installation and helpful staff, with many customers appreciating the friendly service. However, the business faces concerns regarding consistent installation quality and communication issues. This trade-off may affect the overall customer experience, especially for complex projects.

Ranked in: Best Flooring Contractors in DFW

What reviewers consistently mention

Several reviewers mention that the staff is helpful and friendly, making the shopping experience enjoyable.
Multiple customers describe timely installation, noting that crews completed projects efficiently and professionally, minimizing disruption.

Watch out for

Several customers report issues with installation quality, including uneven flooring and gaps, resulting in dissatisfaction after significant investment.
Multiple reviewers mention communication problems and unresponsive staff, causing delays and confusion regarding timelines and service.

How the reviews break down

3.9★ average from 17 Google reviews

5★
11 65%
4★
2 12%
3★
0 0%
2★
0 0%
1★
4 24%

24% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

First Floors Carpet One Floor & Home offers flooring installation and services with a focus on customer service. The staff is noted for their helpfulness and professionalism.

Services offered by First Floors Carpet One Floor & Home

Flooring Store: Offers a variety of flooring options, including carpet, hardwood, and specialty materials.
Bathroom Remodeler: Provides renovation services tailored to enhance the functionality and aesthetics of bathrooms.
Carpet Store: Features a selection of carpets in various styles and materials to suit different preferences.
Flooring Contractor: Delivers professional installation services for various flooring types, ensuring quality workmanship.
Interior Decorator: Offers design consultations to assist in creating cohesive and stylish interior spaces.
Kitchen Remodeler: Specializes in kitchen renovations, focusing on both design and functional improvements.
Tile Store: Stocks a range of tiles suitable for various applications, including flooring and backsplashes.
Window Treatment Store: Provides options for window coverings, including blinds and shades, to enhance privacy and aesthetics.
Wood And Laminate Flooring Supplier: Supplies a variety of wood and laminate flooring options for residential and commercial projects.
Wood Floor Installation Service: Offers installation services specifically for wood flooring, ensuring precision and quality.